Re: Can't log on to Domain after installing Fax Services

From: Ananda Sarkar [MSFT] (anandsar_at_online.microsoft.com)
Date: 04/22/04


Date: Thu, 22 Apr 2004 13:57:40 +0530

If you turn the Fax Service as Manual Start from Service Control Manager,
can you log in?
Do you have some existing connections to remote shared fax printers? (Go to
Start | Printers & Faxes to find this out)
Open Fax Client console and check whether there are any faxes in Outbox
waiting to be sent.

Thanks,
Anand

-- 
Ananda Sarkar
Microsoft Printing, Imaging and Fax Team
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"Stewart Smith" <nospam@nospam.com> wrote in message
news:e4R2zZlIEHA.3820@tk2msftngp13.phx.gbl...
> I am using XPPro connected to an NT4 domain. Everything works fine until I
> install Fax Services, afterwhich I can no longer log on to the domain
after
> starting up. It gets as far as the 'Loading your personal settings' dialog
> box and then just hangs there. The PC hasn't actually stopped responding
as
> there is still disk activity and the colour bar still slides at the bottom
> of this dialog box. I have tried every combination of keys I can think of
> but nothing will take it beyond this point. (i.e. CTRL-ALT-DEL, ALT-TAB,
> CTRL-TAB, ESC, ALT-ESC, PWR button etc etc). The only option is to turn it
> off completely at the switch. The only subsequent entry in the event log
is
> the 'Couldn't find a domain server' one (or words to that effect)
>
> If I log on as a local administrator then it logs on fine. I can then log
> off (without shutting down) and re-log on to the domain. Once the PC has
> been shut down I have to go through this process again.
> When I can finally get logged on, the fax services work fine.
> The PC is a laptop which is used both online and offline. The problem
exists
> in either of these scenarios.
> If I uninstall Fax Services then everything works ok again.
>
> Has anyone any idea what may be causing this?
>
> Thanks
> Stewart
>
>