Re: HP 722c printer blurred and smeared since XP

From: Helene (helenejg_at_frontiernet.net)
Date: 04/17/04 

Date: Sat, 17 Apr 2004 19:37:50 GMT

Victor, I went to the website and followed the directions step by step. The
printer was still messed up. I thought maybe I had missed something, so I
did it again. Still nothing. So I deleted the printer and all drivers and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is still
messed up. I thought maybe being connected through the scanner (Visioneer
5300, which is also not compatible with xp) was the problem, so I connected
the printer directly through the computer. Still nothing. After six hours
we're still nowhere. Do you have any other ideas? I really appreciate your
taking the time to help me.

Helene

"Victor D." <anonymous@discussions.microsoft.com> wrote in message
news:O9W3Du$IEHA.556@TK2MSFTNGP10.phx.gbl...
> Read this and do all the steps to completely remove all drivers then
> reinstall drivers with printer DISCONNECTED from the computer:
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>
> "Helene" <helenejg@frontiernet.net> wrote in message
> news:rJSfc.1856$Om6.1275@news01.roc.ny...
> > An elderly friend of mine just had XP installed on his older Compaq
> > computer. He is still using the HP 722c printer he used with win 98.
Since
> > installing XP all his copies are blurred and smeared. We have cleaned
the
> > heads, aligned the cartridges, changed the cartridges, checked for new
> > drivers (he has the latest), and deleted and reinstalled the printer.
> > Nothing we've tried has helped. I'd appreciate any help you can give me
> with
> > this. I'm at a loss because I have a new Dell with XP and my 722c
printer
> > works just fine.
> >
> > Helene
> >
> >
>
>

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