Re: XP Pro SP1 Disabled multiple device fax sending

From: Bruce Racht (anonymous_at_discussions.microsoft.com)
Date: 04/06/04


Date: Tue, 6 Apr 2004 11:37:46 -0700

With all due respect to you Hal we reasearch and advise
which products will meet our clients needs at the best
cost. Your views are wrong and of no assistance in this
matter.

I have many other clients running VSI Fax on SCO, Sun,
Linux and others using Zetafax. The use of XP Pro was a
prudent choice given the published capabilities and past
installs with many other clients. Given that it took 5
hours of calls, bounced back and forth between pre-sales
and technical support, to answer the simple
question "what product will support concurrent faxing?"
shows they do not think of their installed client base
when the do things such as this.

In the future if you do not have contructive comments
regarding the posted matter please refrain from replying.

Bruce Racht
Five-M Software Systems Corp.

>-----Original Message-----
>With all due respect, the Windows XP Fax service was
NEVER MEANT for
>anything remotely like commercial duty, it is a stand
alone, single user
>system that is really limited in ability. May I suggest
that this "$100
>million dollar company" invest in a fax system designed
for this kind of
>service? Small Business Server and Windows Server 2003
come to mind right
>away, however, there's a list of group fax services here:
>
>http://www.slipstick.com/addins/SERVICES/groupfax.htm
>Group Fax Services
>
>Hal
>--
>Hal Hostetler, CPBE -- hhh@kvoa.com
>Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
>http://www.kvoa.com -- "When News breaks, we fix it!"
>KVOA Television, Tucson, AZ. NBC NBC-IN
>Got Blues? - www.badnewsbluesband.com
>
>
>"Bruce Racht" <anonymous@discussions.microsoft.com>
wrote in message
>news:17c4701c419bc$6c17ed70$a301280a@phx.gbl...
>> SP1 reduced functionality by eliminating the ability to
>> use mulitple modems for concurrent faxing. I want to
roll
>> back the SP1 and manually install the indivdual patches
>> but can find no reference to the one that stole this
>> functionality! My client is peaved, they are a $100
>> million dollar company that faxes hundreds of invoices
>> nightly from my software and now the faxing on 1 modem
>> backs up invoices going to customers for up to a week
due
>> to the volume. This is messing with corporate cash
flow!
>>
>> Help please - we want what we paid for in XP Pro back!
>> Thanks,
>> Bruce Racht
>> Five-M Software
>
>
>.
>



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