Re: Fax Manual Answer Stopped working

From: TraderPat (guest1a_at_microsoft.com)
Date: 03/26/04 

Date: Fri, 26 Mar 2004 00:30:23 -0600

Thanks so much for the prompt and most useful reply. My system is up to date
but your links proved to be the key to the problem. Norton firewall was
interfering with the fax popups. Following the methods outlined I have
resolved the issue. Thanks again :)

Pat

"R. Sridharan [MSFT]" <sridhar@online.microsoft.com> wrote in message
news:OyOjhLkEEHA.1456@TK2MSFTNGP09.phx.gbl...
> A number of standard update and repair procedures disabled the Fax Monitor
> in the initial release of Windows XP. These problems were fixed in Service
> Pack 1. Make sure you apply SP1 if you notice this problem. The following
> may also apply:
>
>
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
> Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
> computer
>
http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6dafb0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?OpenDocument
> Microsoft Fax Monitor does not function properly after installing Norton
> Internet Security
>
>
> --
> R. Sridharan [MSFT]
> Microsoft Printing, Imaging and Fax Team
>
>

Relevant Pages

  • Re: Fax Monitor
    ... Please make sure you are running the Windows XP Service Pack1. ... Microsoft Printing, Imaging and Fax Team ... > printers & faxes and then selecting the fax I open it's ... the fax monitor does not show up on my task ...
    (microsoft.public.outlook.fax)
  • XP SP2 security center
    ... The security center recognises my Norton AV 2004 but not Norton Firewall ... have told it that I will monitor the firewall myself. ...
    (microsoft.public.windowsxp.security_admin)