Re: HP printer won't print in color
From: Lem (lemp40_at_hotmail.com)
Date: 02/24/04
- Next message: Christina: "running two printers"
- Previous message: Lem: "Re: HP printer won't print in color"
- In reply to: anonymous_at_discussions.microsoft.com: "Re: HP printer won't print in color"
- Messages sorted by: [ date ] [ thread ]
Date: Tue, 24 Feb 2004 16:42:07 -0500
anonymous@discussions.microsoft.com wrote:
> Of course I got drivers for Windows XP. They do the same
> thing. I had this problem when I had Norton Antivirus
> running, I have tried to run scannow, the system will
> also not run that. They've sent me two different discs
> to run scannow, neither works. I'm not trying to "blame"
> them, I just want to know who to talk to, what part of
> the system is creating this message on the printer test
> page. Since I got the blaster worm when I had Norton
> Antivirus running, my confidence in them is virtually
> nil. I've got two firewalls running and never open
> attachments, so theoretically, I should not have a virus
> problem anyway. I still have a program called MSBLAST on
> my services file, which I have unchecked, but after
> Microsoft's fix, it was still checked. Maybe I am being
> unrealistic, but I expect those who sell software to be
> able to troubleshoot it. Somebody should be able to tell
> me why I have this message, and nobody seems to know even
> where it comes from. This should not be a huge problem.
> Anyway, if somebody could just tell me where to go to
> find this out. I've already restored my system once, it
> is a huge project, and if I can just find out how I can
> replace a few programs, the drivers HP sent me would
> probably work. Talk about blaming the victim. I'm not
> out corrupting other people's software, I'm trying to
> either recover from it or recover from some deficiency in
> the system HP sent me.
> >-----Original Message-----
> >a) ALL PCs should have antivirus software installed
> with UPDATED
> >signatures. Run a FULL virus scan.
> >
> >b) Drivers for Windows95 will NOT install on
> WindowsXP. Look for updated
> >drivers from the HP website.
> >
> >If you CANNOT get rid of the virus, format the whole
> hard drive and start
> >again. You WILL lose all the data on the drive but will
> also get rid of the
> >virus.
> >
> >Running a PC without current antivirus software is a
> really silly idea. It
> >is NOT HPs fault you got a virus. It is your own!
> >
> >Cari
> >www.coribright.com
> >
> >"Janet" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:1501301c3fa3e$ae3c9c70$a001280a@phx.gbl...
> >>I cannot get my HP Officejet 570 to print in color. I
> >> found that the Windows XP Printer Test Page lists the
> >> environment as Windows NT x86. I think that my system
> is
> >> corrupted, (possibly by a virus or a back oriface) or
> >> that the original system had some bad software in it.
> I
> >> need to know if the "environment" being wrong means the
> >> (1) the hardware, a HP Pavillion 555E is bad,
> >> (2) the operating system is or has been corrupted
> (which
> >> is what I think the problem is) or
> >> (3) the drivers HP sent me for this printer, which
> >> previously worked OK on Windows95 on another computer,
> >> are bad.
> >>
> >> If I know it is the operating system, I can go after HP
> >> to correct the problem, as the computer is still under
> >> warranty, but if the driver is the problem, the printer
> >> is no longer supported.
> >
> >
> >.
> >
For what it's worth, a printer test page run on my Win2kPro system (the
version of Windows NT between NT4 and WinXP) also shows "Environment:
Windows NT x86." That "message" is almost certainly NOT a problem for
you.
- Next message: Christina: "running two printers"
- Previous message: Lem: "Re: HP printer won't print in color"
- In reply to: anonymous_at_discussions.microsoft.com: "Re: HP printer won't print in color"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
