Re: sudden "no answer" error
From: JMB (res0at31_at_verizon.net)
Date: 02/21/04
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Date: Sat, 21 Feb 2004 15:20:42 -0800
I have SP1 installed already.
Norton antivirus.
I realize the problem was caused after i had selected the *70 option
to turn off call-waiting. as soon as i changed that back, the fax
started working again ok.
if call-waitring beeps while the fax is on, does that screw up the
fax?
of course, now i wonder why i can't have *70 selected...
also: when sending an international fax, the 011 should just be
entered like a regular part of the phone number? because now i can't
seem to send an international fax.
On Thu, 19 Feb 2004 14:25:11 +0530, "Archan Das [MSFT]"
<archand@online.microsoft.com> wrote:
>I guess you are sending Fax directly from XP machine itself [using
>OfficeXP]. Can you try installing SP1 and let us know if it solves the
>issue? Also, can you tell what is the anti virus running on the machine?
>
>--
>Archan Das
>
>Microsoft Printing, Imaging and Fax Team
>
>This posting is provided "AS IS" with no warranties, and confers no rights.
>
>Please do not send email directly to this alias. This alias is for newsgroup
>purposes only.
>
>"JMB" <res0at31@verizon.net> wrote in message
>news:5d5530ton3muv52r48u3v0hou6em9ii0jj@4ax.com...
>> For over a year I have been successfully faxing documents from WordXP
>> by selecting print/fax and then filling in the Fax Wizard. Also with
>> documents I create within the Fax Console. This applies both locally
>> and long-distance.
>>
>> On a recent transmission the fax failed in the middle.
>>
>> Ever since then, if I try to send a fax to that party, or to any other
>> party, I am told that there is no answer at the other end.
>>
>> Those other people's faxes are on and working properly.
>>
>> So what could all of a sudden cause this problem on my end, and how
>> can I fix it?
>>
>> Thanks in advance for your help!
>
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