Re: Scanner & Camera wizard, Don’t Scan.



Linus wrote:
Running Windows XP Pro. HP OfficeJet K 60 All-In-one

Have had an intermittent problem for some time. Finally
reached the point where it won’t scan more often than it
will. I get the following error message:

Generic Host Process for Win32 Services has
encountered a problem and needs to close…….

Error Signature:

szAppName: svchost.exe szAppVer: 5.1.2600.2180
szModName: rpcrt4.dll szModVer: 5.1.2600.2180 offset:
0000c3fl.

Every thing else seems to work just fine, so I assume
this is a problem with the OS. Any thoughts on how to
correct this problem will be appreciated.
=====================================
Have you tried reinstalling or updating the
scanner driver. Sometimes they get corrupted.

Try the following site:

HP Officejet k60 All-in-One
http://tinyurl.com/k2q86

Also try the 'Solve a problem' and 'FAQ'
links in the left pane.

Here's an article that may be useful:
HP All-in-One Product Family - Windows
OS: The All-in-One Will Not Print
http://tinyurl.com/k5hh3
--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm



.



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