Re: Scanner & Camera wizard, Don’t Scan.
- From: "John Inzer" <oobie@xxxxxxxxxx>
- Date: Sun, 11 Jun 2006 11:47:20 -0400
Linus wrote:
Running Windows XP Pro. HP OfficeJet K 60 All-In-one=====================================
Have had an intermittent problem for some time. Finally
reached the point where it won’t scan more often than it
will. I get the following error message:
Generic Host Process for Win32 Services has
encountered a problem and needs to close…….
Error Signature:
szAppName: svchost.exe szAppVer: 5.1.2600.2180
szModName: rpcrt4.dll szModVer: 5.1.2600.2180 offset:
0000c3fl.
Every thing else seems to work just fine, so I assume
this is a problem with the OS. Any thoughts on how to
correct this problem will be appreciated.
Have you tried reinstalling or updating the
scanner driver. Sometimes they get corrupted.
Try the following site:
HP Officejet k60 All-in-One
http://tinyurl.com/k2q86
Also try the 'Solve a problem' and 'FAQ'
links in the left pane.
Here's an article that may be useful:
HP All-in-One Product Family - Windows
OS: The All-in-One Will Not Print
http://tinyurl.com/k5hh3
--
John Inzer
MS Picture It! MVP
Digital Image
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