Re: SyncToy Disaster
- From: rme <rme@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 19 Dec 2005 12:51:02 -0800
I had an identical problem synching Outlook on a laptop and desktop. After
returning from a long trip I ran the SynchToy. It deleted all the Outlook
sent items I had sent in the last week - none of the Outlook data genererated
in that week on the laptop was present on either machine after synching.
And the missing data did not appear in the recycle bin on either PC.
> The outcome of the sync was that my Outlook data on both computers was
> the same - but it was almost (but not exactly) as if I had overwritten
> my newer data with older data. Almost none of the data I had entered
> in the past few hours was present on either computer. Synchronize was
> checked and there WAS some data that was synched but most of it was
> just plain gone.
> And as I mentioned, restoring from the Recycle Bin only restored
> either earlier data or in the case of the most recent deleted file,
> the exact same data set that was already on both machines following
> the errant sync.
> I have no other data or info, and I have already removed any trace of
> Sync Toy from my system. At this point, I don't think I would trust
> any sync program to run without a manual backup first - I have heard
> too many stories about lost data. So that's why I really blame myself
> - it was plainly a stupid thing to do.
> George Goley - Microsoft <George Goley -
> Microsoft@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
> >I'm sorry to hear that you lost your newest data and even sorrier to hear
> >that SyncToy played a part. Yours is the first feedback we've had of this
> >kind, though I know that doesn't help you much. I'd like to learn a little
> >more about the issue if I can.
> >First, you mention that "the sync didn't work and all of my newest data was
> >lost on both machines." For a Sync to work in the scenario you describe,
> >SyncToy should copy the newer outlook files over the older outlook files.
> >When you say the sync didn't work, do you mean that you received an error
> >from SyncToy, or that SyncToy didn't copy the newer file, or something else?
> >Thanks Raffiney,
> >"rafinney" wrote:
> >> I had used SyncToy a lot the past few days - synchronizing Outlook on
> >> 2 XP Pro machines. I had made backups, just in case, but it worked
> >> every time without fail. And it was fantastic being able to sync so
> >> often and keeping data aligned.
> >> So, of course, the first time I didn't make a backup - disaster. The
> >> sync didn't work and all of my newest data was lost on both machines.
> >> I wasn't too worried as I "knew" that SyncToy supposedly deleted the
> >> original files to the Recycle Bin - and there they were. Except that
> >> those files were also no good - same bad synched data.
> >> So, total disaster for me. I guess I can only blame myself for not
> >> making backups every single time. I can't imagine that there is
> >> anything I can do now - except, of course, never, ever use SyncToy
> >> again.
> >> I will go back to previous methods, which are not as elegant and
> >> time-saving, but at least do not wreck my data.
> >> It is just too depressing to even contemplate right now. Well, another
> >> horrifically painful lesson learned the hard way. Too bad - synching
> >> regularly would have been very useful, but no way in hell I would now
> >> ever synch on a regular basis throughout the day.
> >> In case there is some recovery I am not aware of, please feel free to
> >> suggest anything that comes to mind. System restore is out but
> >> desperate folks will try just about anything at this point!
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