Re: MS camera & scanner wizard problem

Eduard-

I (and many others that I've talked to) have the same problem, but I don't
think it's related to AutoPlay. In my case, a selection of choices appears
when I connect the drive/camera via USB, one of which is to copy pictures
using the MS S&C Wizard. If I choose that option, the wizard attempts to
connect to the drive and look for the images, but eventually comes back with
this error message:

"The computer cannot detect the scanner or camera. Please make sure the
device is turned on and is properly connected to the computer."

I've read that this involves the Windows Image Acquisition (WIA) service.
In my case, I cannot start that service either automatically at system
startup, or manually using the services.msc utility. An unexpected error
occurs.

One other note. If RealPlayer is installed on a system, it loads a file
called realsched.exe at startup. This file/process disables AutoPlay when an
external drive is connected. Killing the realsched.exe process re-enables
AutoPlay, but doesn't solve the WIA problem.

Please help with this issue!!! It affects almost everyone I talk to.

------------------------------------------

"~ FreeSpirit ~" wrote:

>
> "Eduard Koller [MSFT]" <eduardk@xxxxxxxxxxxxxxxxxxxx> wrote in message
> news:OyVvSpysFHA.2640@xxxxxxxxxxxxxxxxxxxxxxx
> > Can you, please, try this and let us know if it works for you?
> =====
> Here's the log. The flashdrive works when a flashcard is inserted - but I
> must use WE to download the pics and delete them from the camera - a real
> PIA. The scanner and camera wizard stopped working after a MS update about
> a month ago.
>
> AutoFix [V5.2.3790.67]
> Time [2005-09-07 02:14:03]
> Microsoft Windows Version [5.1 (Service Pack 2) <2600>]
>
> Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
> Result [AutoStart Setting]: OK
> Result [The Shell Hardware Detection service is running.]: OK
>
> Test [Policies] - Instance [H:\, Drive Type: 2]:
> Result [HKCU\...\Policies!NoDrives]: OK {Absent}
> Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
> Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
> Result [HKLM\...\Policies!NoDrives]: OK {Absent}
> Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
> Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
> Result [Driver level policies]: OK {
> HKLM\...\Services\!Autorun (Absent) <Allows>
> HKLM\...\Services\\Parameters!Autorun (Absent) <Allows>
> HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
> HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }
>
> Test [Drive Notification] - Instance [H:\, Drive Type: 2]:
> Result [Legacy Notification]: OK
> Result [AutoPlay V2 Notification]: Problems {
> Service (Silent)
> Shell (Deaf) }
> >> Repair << [Autoplay V2 Event]
> Step: No steps to take.
> Result: This AutoPlay setting cannot be fixed. Either the device is
> malfunctioning, or the wizard cannot determine the problem.
>
> >> Required action: The wizard found problems but cannot fix them -> None
>
> I need the MS camera & scanner wizard to come up when the flashcard is
> inserted like it did before the Update. I'm sick over this. :-(
>
> FS~
>
> >
> > http://www.microsoft.com/downloads/details.aspx?FamilyID=c680a7b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en
> >
> > Thanks,
> > Eduard
> >
> > --
> > Eduard Koller[MS]
> >
> > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > Use of included script samples are subject to the terms specified at
> > http://www.microsoft.com/info/cpyright.htm
> >
> >
> >
> > "~ FreeSpirit ~" <spammenot@xxxxxxxxxx> wrote in message
> > news:e$RY$OpsFHA.1204@xxxxxxxxxxxxxxxxxxxxxxx
> >>I hope someone here can help. I have a flash card reader on my HP PC and
> >>a flashcard in my camera. When I inserted the card in the reader on the
> >>PC the MS camera and scanner wizard would come up. It worked flawlessly
> >>for 23 months. In seconds the pics were named, unloaded and the card
> >>cleared and replaced in the camera. Then suddenly, after a critical
> >>update (and I don't know which one) the wizard stopped appearing.
> >>Downloading the pics through WE is a real pain and takes a lot more time.
> >>It takes even longer using the camera's cable (and still no Wizard).
> >>Anyone have a clue why the Wizard no longer comes up when the flashcard is
> >>inserted in the flash-reader?
> >>
> >> FS~
> >
> >
>
>
.

Relevant Pages

  • Scanner & Camera wizard
    ... everything over and all's well except that I can't get the Scanner & Camera ... wizard to come up now when I turn on my digital camera cradle via USB. ... configuring Autoplay for picture files doesn't do anything. ...
    (microsoft.public.windowsxp.general)
  • Re: MS Scanner and Camera Wizard
    ... How do I get the wizard to work again??? ... camera and has worked for over a year without a problem. ... the options my graphics programs and scanner software to what XP offers. ... nothing to do with downloading the pics from the flashcard. ...
    (microsoft.public.windowsxp.basics)
  • Re: MS camera & scanner wizard problem
    ... The flashdrive works when a flashcard is inserted - but I must use WE to download the pics and delete them from the camera - a real PIA. ... The scanner and camera wizard stopped working after a MS update about a month ago. ...
    (microsoft.public.windowsxp.photos)
  • Re: Scanner & Camera wizard
    ... or,try a search for scanner. ... > everything over and all's well except that I can't get the Scanner & Camera ... > wizard to come up now when I turn on my digital camera cradle via USB. ... > configuring Autoplay for picture files doesn't do anything. ...
    (microsoft.public.windowsxp.general)
  • Re: No Camera Wizard
    ... but still can't get the Camera ... Wizard to come up automatically. ... I right-click it I can choose Autoplay from the menu, ... Download the Microsoft ...
    (microsoft.public.windowsxp.photos)
Loading