Re: Windows 2000 File Properties Missing

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I don't know.
But try another viewer.
You can get free software to view a wide variety of graphic files from here:
www.irfanview.com
Long shot but it may help until you find the solution on XP.

"RKM" <RKM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:34E526EF-4237-4DF8-9FCB-F8824A54A020@xxxxxxxxxxxxxxxx
> Jose,
>
> Over time, I have discovered that you can lose Metadata by copying files
to
> CD's , Sandisks and in other ways, but I did experimentally make a backup
> using the Windows built-in Backup utility (in the Start Menu under
> Accessories\System Tools) and if one restores a file from the backup the
> Metadata is still there. Then I copied the backup file to an external hard
> drive and after moving the file back to the main hard drive and restoring
> from that, the data was still there. (All done under Windows 2000).
>
> I don't know if Microsoft is working on a fix. Some time ao I finally got
to
> talk to someone and they said it was "by design", and that is the full
extent
> of the help
> <?> I have gotten from Microsoft. My Toshiba Notebook is supposed to be
> covered by Toshiba Customer Support, but Toshiba didn't have an answer and
> told me to call Microsoft.
>
> The new XP machine was built by me in the capacity of an OEM, so Microsoft
> isn't willing to help me because the OS is an OEM version. Frankly, I
think
> they have a problem and owe it to all of their customers to fix it and let
us
> know how to implememt the fix, whether we are using an OEM OS or not.
>
> Yes, I've searched the Knowledge Bases, but to no avail.
>
> Let's keep this going - maybe someone will have an answer and will post it
> here.
>
> Is Microsoft listening?? ;->
>
> Robert
> --
> Robert K. MacDowell
>
>
> "Jose Oliver" wrote:
>
> > Cool. I am happy that you at least did not loose the file metadata, and
> > it is simply an issue of being able of getting to it on Windows XP.
> >
> > Do you know if MS is actively working on a fix?
> >
> > If you find any information on this issue such as Knowledge Base (KB)
> > articles, or workarounds do share it with the newsgroup for the benefit
> > of others who might be stumbling with this as well.
> >
> > - josé
> >
> >


.

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