Re: **More** Digital Image Pro 10 crashes without any error messa

From: John Inzer (oobie_at_doobie.xyz)
Date: 11/27/04 

Date: Sat, 27 Nov 2004 03:41:43 -0500

Axel wrote:
> John,
> THanks for your reply:
> - I don't have GoBack but Norton Ghost 9.0 but it doesn't
> seem to make a difference wheether that is activated or
> not? - I don't quite understand your instructions about
> Photoshop? I right click on an image from with in the
> Windows Browser ? Does this apply even if I don't have
> Photoshop as the default application for jpegs. I use
> ACDsee for that.
>
> - Is there a way of running Image Pro in a mode that
> would catch the crash. Its odd that it dies without
> error message, isn't it.
=============================
I'm not aware of any issues with Norton Ghost.

Actually, it's best to close *all* programs...
especially virus scanners *before* opening
Digital Image Pro.

If you have Adobe PhotoShop installed...try the
steps I posted. Just open any folder that contains
.jpg image files and right click one.

I have seen previous complaints that DIP
would close without an error if Replay TV Software
was installed.

The suggestions I posted are all I have on the
subject unless you could provide more info.
Maybe you could find the source of the problem
in your Event Viewer.

Control Panel / Administrative Tools / Computer
Management / Event Viewer / Application Errors. 

-- 
John Inzer
Picture It! MVP
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Picture It! Support Center
http://tinyurl.com/2po2o
Digital Image Support Center
http://tinyurl.com/3xxqg

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