Re: memory card problems

From: JVA (JVA_at_discussions.microsoft.com)
Date: 10/23/04 

Date: Sat, 23 Oct 2004 04:59:02 -0700

Yes I installed Real Player 10.5 and actually after that the problems
started. Thank you

"Yves Alarie" wrote:

> If you recently installed Real Player 10, this is the likely culprit
> preventing XP to automatically recognize the camera or card reader and open
> the Autoplay window . You will have to uninstall Real Player and maybe do
> something else as described below. After you uninstall Real Player 10,
> reboot your computer and then try with your camera or card reader again.
> Real Player is aware of the problem and a fix is on the way. If you do not
> have Real Player 10, read below for different ways to download your
> pictures.
>
>
>
> Several ways to download your pictures, from your camera or card reader.
>
>
>
>
>
> Before you connect your camera to your computer, make sure you have enough
> battery power or better yet use your AC connector if your camera came with
> one. Then, check your camera manual. With most cameras you simply power
> them on and set them to take pictures, with some you need to set them to
> something like connect to PC or set PTP. After connecting, power the camera
> and wait about 15-20 seconds for XP to recognize the camera, you will hear
> some sound "ding-dong" and the LCD screen on your camera will change (the
> change is dependent on the type of camera you have) and you are now ready to
> transfer, even if the Autoplay window does not open automatically. If you
> do not hear a sound or the LCD screen of your camera does not change, the
> connection with the USB port is not correct. Go to the bottom of these
> directions to repair the USB connection.
>
>
>
> After you hear the sound:
>
>
> 1. Open My Computer, look under devices with removable storage. Your camera
> (or card reader) will be listed there as an external drive (probably listed
> below your CD drive). Right click on your camera listed as an external
> drive. A menu will open, click on Autoplay listed on the opening menu. This
> should open the Autoplay window to download your photos the same way as when
> the Autoplay window opens automatically when you connect your camera.
>
>
>
> Or
>
> 2. Open My Computer, look under devices with removable storage. Your camera
> will be listed there as an external drive (probably listed below your CD
> drive). Double click on it to open it.
> You will see a folder, double click to open it, then another folder, double
> click on it to open it and you will see the list of photo files. Select all
> files
> and copy to a folder on your hard drive. To select all the files, hold the
> Ctrl key down and press the letter A. Or, click on Edit on your top bar and
> then click on Select all on the opening menu. When files are selected, their
> names are highlighted in blue. You can then look at the menu on the left
> of the file names and click on Copy and then select the folder you want or
> make a new folder.
>
> If you want to repair the automatic Autoplay window you can try the
> following.
>
> Different ways to try to repair the Autoplay window for downloading from
> either a camera or card reader. Also the same procedure can be used for a CD
> drive Autoplay.
>
> Go from steps I to V, although step V may not be needed.
>
> I. Connect your camera (or card reader) to your computer, and make sure you
> have
> pictures on your memory card. Make sure your batteries are good or better
> yet, use your AC adapter if your camera came with one. If you are trying
> with a card reader, just connect it with a memory card inserted and with
> pictures on the memory card. Power the camera on, wait 10-15 seconds for XP
> to recognize it, you should hear a sound and the LCD screen of your camera
> will change, the change is dependent on the type of camera you have.
>
> Click on My Computer and look under Device with Removable storage. Your
> camera will be listed there, probably below your CD drive, and a drive
> letter will be assigned to it (something like H, G, etc.) You will use this
> drive letter in a step below, so just note down what the drive letter is.
> If you do not see your camera listed there you will need to repair your USB
> connection (see below for repair) or you are on a network and the network
> drive is Z and XP cannot assign a drive letter to your camera. You will need
> to take care of this
> first. The steps below will not work if XP cannot assign a drive letter for
> your camera. In some cases, your camera may be listed but with no drive
> letter. Try the drive letter after the CD or DVD drive under which your
> camera is listed.
>
> II. Click on Start, click on Run and type the following in the textbox:
> REGSVR32 SHIMGVW.DLL
> and press Enter
> Note that there is a space between ...32 and SHI...
> This will take a few seconds to run.
>
> III. Download the autofix.exe file from the site below. At this Microsoft
> site, you have the option of downloading the autofix.exe file in one of your
> folder (or make a new folder and save the file there), then open the folder
> and double click on the file and then follow directions on the screen. Or,
> let Microsoft scan your computer to make the repair. You will need your
> camera drive letter during this step. After this, reboot your computer.
> http://www.microsoft.com/downloads/details.aspx?FamilyID=c680a7b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en
>
>
>
> IV. After rebooting, power the camera on, wait 10-15 seconds for XP to
> recognize it, you
> should hear some beeping sound and the Autoplay window should now open
> giving you the option of downloading photos from the camera.
>
> V. You may have to set the options for this window.
> Click on My Computer, your camera should be listed there under Devices with
> Removable Storage. Right click on it and click on Properties. In the opening
> window, click on the Autoplay tab and under Select, scroll to Pictures to
> select it. Select the button Prompt me... Do the same thing for a CD drive.
>
>
>
> Another solution posted here (on page 3):
>
>
>
> http://forums.us.dell.com/supportforums/board/message?board.id=dim_backup&message.id=3681&view=by_date_ascending&page=2
>
>
>
> Another solution posted by Bill, using a Nikon camera.
>
> I installed the camera via the control panel add hardware function. It went
> to a point of requiring a file called ptspusd.dll from service pack one. I
> found the file via search on my hard drive. Typed the path in the window
> that asked for it and it took. Solved the problem. Check your set up menu on
> the camera to see your USB setting is PTP.
>
>
>
>
> To repair your USB connection:
>
> Go to Control panel>Performance and maintenance>System>Hardware>Device
> manager>Universal Serial Bus Controller, click on the + sign to see the list
> of installed devices. If your camera is connected, it should be listed there
> with a yellow flag (the yellow flag indicates that although the connection
> is there, it is not working properly).
>
> Right click on it>Properties>Troubleshoot. See if the troubleshooter can
> help. If not, click on Action on the top bar and then Uninstall. Leave your
> camera on and connected and reboot. XP should now recognize the camera and
> install it (I am assuming here that your camera is fully compatible with XP
> and according to your manual you do not need to install a driver, this
> should be true for cameras of 2001 and up).
>
>
>
> Also, check the software you use for photo editing. When you open the
> software, click on File on the top bar. Look at the opening menu. You
> probably have an option for downloading photos from a camera or scanner or
> card reader.
>
>
>
> Something else may be the problem (This is a more recent, June 2004,
> problem) as reported here:
>
> There are a lot of messages here about the camera wizard suddenly not
> working. Same for me after having it work for at least a year. One of the
> messages mentioned upgrading Real Player seemed to cause the problem. I
> recently upgraded that also. Just uninstalled it and my camera wizard came
> back immediately - this after weeks of trying to figure out what went wrong!
> --
> Brigit
>
>
>
> (Note: some have reported that uninstalling Real Player 10 works fine,
> others have reported that they had to use the autofix.exe after removing
> Real Player 10. Real Player is aware of the problem and working on a fix).
> Apparently there was no problem with Real Player 9.
>
>
>
> Another possible solution.
>
> Click on Start, click on Run and type the following in the opening textbox:
>
> cmd
>
> and press the Enter key
>
> A window will open (black and white) and will display the following:
>
> C:\Documents and Settings\Your Name\
>
> Type the following at the end of the above line after the \
>
> Net start stisvc
>
> And press the Enter key
>
> You will get a message that service is already started (if so this does not
> solve the problem) or that it is starting (if so this may solve the
> problem). Then try connecting your camera after you close this window. To
> close this window, type EXIT at the end of the displayed line and press the
> Enter key.
>
>
>
> "JVA" <JVA@discussions.microsoft.com> wrote in message
> news:9E0454B2-E2D0-4F76-B1E6-F35D70C2759E@microsoft.com...
> > I have a computer with several memory card readers (compact flash, smart
> > media, Sony). Unfortunately, my young brother removed one card without
> > ejecting it fisrt, he says because it was not working!
> > Now I cannot access any of the readers and they have disappeared from My
> > Computer. I have windows XP.
> > Can you help me? Can I re-install them and how?
> > Thank you
> >
> >
>
>
>