Re: Windows picture and fax viewer - system cannot find shimgvw.dll (but it is there!)

From: Dave M (david_mela_at_hotmail.com)
Date: 09/14/04 

Date: Tue, 14 Sep 2004 18:22:37 +0200

Well, I get to answer my own question. Maybe it's helpful to others, because
I have now seen that the same problem appears periodically in various tech
support groups.

Cause/diagnosis: Still unknown, but probably occurred through some
combination of loading Service Pack 1 and restoring system to earlier dates.

Solution: Effective but not elegant: Install Service Pack 2 (had been
intending to do it, but had not yet found the time). Alternative would be to
re-intall SP 1 (maybe) or go back and re-install XP from original CD, which
sounds worse than it is.

There is probably also a more clever diagnosis or solution, and I would be
happy to hear it, but for now the problem is solved.

- Dave

"Dave M" <david_mela@hotmail.com> wrote in message
news:ci12eh$n6i$1@reader10.wxs.nl...
> My Windows Picture and Fax viewer is not longer accessible. I have looked
> back at previous posts on this, and taken the following recommended steps
> already:
>
> 1) Checked that shimgvw.dll is in the windows\system32 directory
> 2) Ran regsvr32 shimgvw.dll (or ... %windir%\system32\shimgvw.dll) gives
> error message that the system cannot find the file
> 3) In case the file itself was corrupted I downloaded a new version
> (current
> version for XP Service Pack 1) and repeated steps 1 and 2 - got the same
> error message
> 4) Tried disabling and re-enabling by running step 2 above with and
> without
> /u command - got the same error message both times
> 5) Tried system restore to several previous dates, went through steps
> 1,2,4
> above - also not effective
>
> It seems clear that I have got the right.dll file in the right location,
> but
> for some unknown reason my system will not recognize it. Any ideas? I am a
> relative novice, so extremely hesistant to start playing with the registry
> beyond these simple steps.
>
> My first post to this group - many thanks for any help.
>
> - Dave
>
>

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