Re: "Save as" bmp problem that defies fixing
From: Quaoar (quaoar_at_tenthplanet.net)
Date: 08/09/04
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Date: Mon, 9 Aug 2004 07:55:30 -0600
Gary R. wrote:
> I know there are eternal questions about save as...bmp being the only
> option, but this is an odd one.
>
> I went to save a logo gif file that needed repair from a friend's
> site. Got the .bmp as the only option, though it is indeed a gif.
> All the other gifs and jpgs on the site also come up that way. There
> is no special html code, it's a simple site.
>
> I deleted the int. temp files (not cookies though), went through the
> 'settings...view objects' and deleted the unidentified one, then all
> of them, rebooted and still got the same .bmp option. It's not a
> secure page, but I went and checked the advanced option about
> encrypted files and it's not checked. No AOL has ever been on the
> machine. Nothing works to fix it...but....I go to other sites and
> get normal options for jpg, gif, etc.
>
> The site is www.gjac.org, and trying to save the logo gets me the bmp
> only option. I have a website at this host, and indeed my site also
> gives only those options, as do others, such as
> http://www.bangrecording.com/ at the same host (Worldzone pro).
>
> BUT, to really confuse things...on my laptop, XP home with all
> updates (as did the other machines), the same pages come up with a
> gif or jpg option. Same network connection to cable. Another XP pro
> machine here is bmp only at those sites, but fine elsewhere.
> Rebooted to WinME, and same thing, .bmp only.
>
> So I have done everything I can find at Microsoft's KB and it didn't
> work on any of the machines. I did see via a Google search a couple
> of comments about deleting cookies, but hate to do that if it's
> unlikely to work (they were 'unofficial' comments). The real puzzler
> is why does the laptop do fine, and nothing else will, and also why
> only at those sites (as far as I know) with a common host? The
> laptop has had AOL on it when new, but removed immediately, and none
> of the other machines ever had it, they are clean installs with all
> updates (if that matters, I noticed one of the fixes referred to AOL).
>
> I got the file from the laptop, so it's not urgent any more, but this
> whole thing is confusing. Are there any registry keys, repairs, or ?
> that could be causing this? What about cookies, should I delete them
> and bite the bullet about logging back in to everything? I didn't
> get an answer on the IE6 group, but another user replied that they
> got the same behavior at those links. Thanks for any ideas.
The first thing to do with a problem saving graphics only as bmp is to
empty the temporary internet files, run Disk Cleanup.
Q
- Next message: Mike: "Red X in photos"
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