Re: My Computer does not recognize...

From: Jane (anonymous_at_discussions.microsoft.com)
Date: 06/29/04 

Date: Mon, 28 Jun 2004 17:31:59 -0700

As with Brigit below, we also had the Scanner Wizard
suddenly not appear on the desktop after trying to upgrade
RealPlayer. We can now access the wizard by going into the
Control Panel and right clicking on the correct removable
device, but we still cannot get the wizard to appear on
the desktop. We did not take off Realplayer like Brigit
did. Also, Realplayer does not work.

>-----Original Message-----
>Several ways to download your pictures, from your camera
or card reader.
>
>
>
>Before you connect your camera to your computer, make
sure you have enough
>battery power or better yet use your AC connector if your
camera came with
>one. After connecting, power the camera and wait about 15-
20 seconds for XP
>to recognize the camera, you will hear some sound "ding-
dong" and the LCD
>screen on your camera will change (the change is
dependent on the type of
>camera you have) and you are now ready to transfer, even
if the Autoplay
>window does not open automatically. If you do not hear a
sound or the LCD
>screen of your camera does not change, the connection
with the USB port is
>not correct. Go to the bottom of these directions to
repair the USB
>connection.
>
>
>
>After you hear the sound:
>
>
>1. Open My Computer, look under devices with removable
storage. Your camera
>will be listed there as an external drive (probably below
your CD drive).
>Right click on your camera listed as an external drive. A
menu will open,
>click on Autoplay listed on the opening menu. This should
open the Autoplay
>window to download your photos the same way as when the
Autoplay window
>opens automatically when you connect your camera.
>
>
>
>Or
>
>
>
>2. Open My Computer, look under devices with removable
storage. Your camera
>will be listed there as an external drive (probably below
your CD drive).
>Double click on it to open it.
>You will see a folder, double click to open it, then
another folder, double
>click on it to open it and you will see the list of photo
files. Select all
>files
>and copy to a folder on your hard drive. To select all
the files, hold the
>Ctrl key down and press the letter A. Or, click on Edit
on your top bar and
>then click on Select all on the opening menu. When files
are selected, their
>names are highlighted in blue. You can then look at the
menu on the left
>of the file names and click on Copy and then select the
folder you want or
>make a new folder.
>
>If you want to repair the automatic Autoplay window you
can try the
>following.
>
>Different ways to try to repair the Autoplay window for
downloading from
>either a camera or card reader. Also the same procedure
can be used for a CD
>drive Autoplay.
>
>Go from steps I to V, although step V may not be needed.
>
>I. Connect your camera (or card reader) to your computer,
power it on and
>make sure you have
>pictures on your memory card. Make sure your batteries
are good or better
>yet, use your AC adapter if your camera came with one. If
you are trying
>with a card reader, just connect it with a memory card
inserted and with
>pictures on the memory card.
>
>Click on My Computer and look under Device with Removable
storage. Your
>camera will be listed there and a drive letter will be
assigned to it
>(something like H, G, etc.) You will use this drive
letter in a step below.
>If you do not see your camera listed there you will need
to repair your USB
>connection (see below for repair) or you are on a network
and the network
>drive is Z and XP cannot
>assign a drive letter to your camera so you will need to
take care of this
>first. The steps below will not work if XP cannot assign
a drive letter for
>your camera.
>
>II. Click on Start, click on Run and type the following
in the textbox:
>REGSVR32 SHIMGVW.DLL
>and press Enter
>Note that there is a space between ...32 and SHI...
>This will take a few seconds to run.
>
>III. Go to the following site:
>http://www.bigblackglasses.com/staff/downloads/autofix.exe
>
>and download the autofix.exe file in one of your folder.
Once done, double
>click on this file. A window will open. Follow the
directions on the screen.
>
>Once done, turn off the camera and reboot.
>
>IV. Power the camera on, wait 10-15 seconds for XP to
recognize it, you
>should hear some beeping sound and the window should now
open giving you the
>option of downloading photos from the camera.
>
>V. You may have to set the options for this window.
>Click on My Computer, your camera should be listed there
under Devices with
>Removable Storage. Right click on it and click on
Properties. In the opening
>window, click on the Autoplay tab and under Select,
scroll to Pictures to
>select it. Select the button Prompt me... Do the same
thing for a CD drive.
>
>
>You can also download the autofix.exe file from the site
below if the above
>site is not available. At this Microsoft site, you have
the option of
>downloading the autofix.exe file and proceed as above,
or, let Microsoft
>scan your computer and try to repair everything. If you
decide to use this
>site and let Microsoft try the repair, run the
REGS...command given above
>before going to this site.
>
>http://www.microsoft.com/downloads/details.aspx?
FamilyID=c680a7b6-e8fa-45c4-a171-
1b389cfacdad&DisplayLang=en
>
>To repair your USB connection:
>
>Go to Control panel>Performance and
maintenance>System>Hardware>Device
>manager>Universal Serial Bus Controller, click on the +
sign to see the list
>of installed devices. If your camera is properly
connected, it should be
>listed there with a yellow flag.
>
>Right click on it>Properties>Troubleshoot. See if the
troubleshooter can
>help. If not, click on Action on the top bar and then
Uninstall. Leave your
>camera connected and reboot. XP should automatically
recognize the camera
>and install it.
>
>If after opening Control panel you do not see Performance
and maintenance,
>you should see System. Click on System and continue.
>
>
>
>A solution posted by Bill using a Nikon camera:
>
>
>
>I had the same problem with a nikon. Tried all the
>things that yves suggested but they did not work. I then
>installed the camera via the control panel add hardware
>function. It went to a point and it required a file
called
>ptpusd.dll from service pack one. I found the file on my
>hard drive via search. Typed the path in the window that
>asked for it and it took. It now comes up automatically
>again. Check your set up menu on the camera to see your
>USB setting is PTP. Good luck Bill
>
>
>
>Another possible solution posted here:
>
>
>
>http://forums.us.dell.com/supportforums/board/message?
board.id=dim_backup&message.id=3681&view=by_date_ascending&
page=2
>
>
>
>Also, check the software you use for photo editing. When
you open the
>software, click on File on the top bar. Look at the
opening menu. You
>probably have an option for downloading photos from a
camera or scanner or
>card reader.
>
>
>
>Something else may be the problem (This is a more recent,
June 2004,
>problem) as reported here:
>
>There are a lot of messages here about the camera wizard
suddenly not
>working. Same for me after having it work for at least a
year. One of the
>messages mentioned upgrading Real Player seemed to cause
the problem. I
>recently upgraded that also. Just uninstalled it and my
camera wizard came
>back immediately - this after weeks of trying to figure
out what went wrong!
>--
>Brigit
>
>
>
>Another possible solution.
>
>Click on Start, click on Run and type the following in
the opening textbox:
>
>cmd
>
>and press the Enter key
>
>A window will open (black and white) and will display the
following:
>
>C:\Documents and Settings\Your Name\
>
>Type the following at the end of the above line after the
\
>
>Net start stisvc
>
>And press the Enter key
>
>You will get a message that service is already started
(if so this does not
>solve the problem) or that it is starting (if so this may
solve the
>problem). Then try connecting your camera after you close
this window. To
>close this window, type EXIT at the end of the displayed
line and press the
>Enter key.
>
>
>
>"Chuck" <anonymous@discussions.microsoft.com> wrote in
message
>news:21f7d01c45c51$a92224b0$a101280a@phx.gbl...
>> My mistake on my last message. Should read..." Plugged
>> Olympus D560 camera into USB cable. System Manager
listed
>> camera/USB connection but My Computer did not
>> depict "Removable Disk" icon, so cannot download camera
>> onto computer.
>> Help?
>> Thanks,
>> Chuck
>
>
>.
>

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