Re: Can not send pictures

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From: John Inzer (oobie_at_doobie.xyz)
Date: 03/08/04

  • Next message: anonymous_at_discussions.microsoft.com: "Typical HP response" 
    Date: Sun, 7 Mar 2004 20:13:43 -0500

    JK Hudson wrote:
    > My neighbor's outlook express will NOT send pictures. It
    > just hangs forever and gives the message of: Error your
    > server has unexpectedly terminated the connection. Post
    > causes for this include server problem, network problems,
    > or a long period, of inactivity. Subject cat pic,
    > account: 'earthlink.net', Protocol: SMTP, server
    > response: 421 albatross.mail.pas.earthlink.net incoming
    > data timedout - closng connection Port 25 SSL The Event
    > System Warning says: Failure Audit/Security/Policy Change
    > Event 615 Network Service.
    > What should my neighbor do.
    ====================================
    Does this e-mail account function correctly
    when there are no attachments included?

    Is it possible that the file size of the attachment
    exceeds the limit of your friend's ISP?

    There's also a possibility that a security setting
    needs to be adjusted. For example...in Outlook
    Express 6 you would go to...

    Tools / Options / Security tab and uncheck...

    "Do not allow attachments to be saved or
    opened that could potentially be a virus"

    BTW, generally speaking...it's a good idea to limit
    attachments to one per message. 

    -- 
John Inzer
Picture It! MVP
return e-mail disabled
Picture It! Support Center
http://support.microsoft.com/?pr=pic
  • Next message: anonymous_at_discussions.microsoft.com: "Typical HP response"

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