Canon Ixus & Windows XP Connection Problems

From: RATTY (Rati_at_serviceffree.com)
Date: 02/29/04


Date: Sun, 29 Feb 2004 16:36:24 +0000


I have a problem with my Canon Ixus and windows XP.

Windows cannot load the device driver for this hardware because a
previous instance of the device driver is still in memory. (Code 38)

Click Troubleshoot to start the troubleshooter for this device.

It doesn't help if I restart, but if I disable device and uninstall
and reinstall the driver I can get it to connect OK once then back to
the above.

I notice the Canon drivers are not signed or any cannon drivers in XP.

I e-mailed Canon support in the UK about 2 weeks ago and have had no
reply. I went through the on-line help but no clues there. Anyone else
had/got this problem and hopefully a fix?

Thanks in advance for any help.

John



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