Re: MS Office re-install to overcome 'Loading Front Page' start-up
- From: JohnWillsteed <JohnWillsteed@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 9 Jul 2009 04:48:01 -0700
Thanks Gerry, that is very helpful.
First thing, how do I best back up everything on the laptop? It has USB
ports. If I connect it with a male-male USB cable to my desktop, will it
recognise it in a similar way to an external drive? (and I can them copy all
files to my desktops own external (or indeed internal) drive?).
p.s. The laptop has a DVD ROM, but no writer...
"Gerry" wrote:
John.
The error report is saying that you have a bad sector on your hard drive
in partition D. Without further investigation it is difficult to assess
the significance. Bad sectors do occur and you can use chkdsk to mark
the sector as bad so that it ceases to be used and that is the end of
the story. On other occasions you can find further bad sectors each time
you run chkdsk until the disk fails. Unless you find no further bad
sectors after fixing with chkdsk the problem is that disk failure can
occur at any time.
You should immediately back up your data files.
Next run chkdsk. Select Start, Run, type "cmd" without quotes and click
OK. Type "chkdsk d: /f /r" without quotes and depress the ENTER key.
After chkdsk completes type exit and depress the ENTER key to return to
the Windows desktop.
Try HD Tune. It only gives information and does not fix any
problems.
Download and run it and see what it turns up. You want HD Tune
(freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.
http://www.hdtune.com/
Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.
Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message. Make sure you do a full
surface scan with HD Tune.
The full surface gives information about bad sectors and can be used to
monitor their number. If you find more you will need to run chkdsk to
"repair" the drive.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
JohnWillsteed wrote:
Thanks, this is very helpful. The version of XP is not 2007. It was
installed in circa 2004, so it is either 2000 or 2002. I'd hazard a
guess the latter as it was network installed from the kind of
organisation that would keep up to date on these things.
I've looked at the Event viewer. Crikey, it lists 20 error events
just from the start up I have just done! I'll try and e-mail over to
myself the details as you explain (how to do).
--------
Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 7/3/2009
Time: 11:33:54 AM
User: N/A
Computer: {Owners name}
Description:
The device, \Device\Harddisk0\D, has a bad block.
--------
I hope that means more to you, than it does to me!
Thx for your help. JW
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