RE: Blue screen multiple IRP requests stop: 0X00000044 (0X875DDD38


Hi,
(Q) - Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 6/9/2009
Time: 9:25:04 AM
User: N/A
Computer: MURPHY
Description:
Failed auto update retrieval of third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This operation returned because the timeout period expired.

(A) -Event ID 8 is logged in the Application log
http://support.microsoft.com/kb/317541
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

(Q) -System errors:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 6/11/2009
Time: 2:48:42 PM
User: N/A
Computer: MURPHY
Description:
The SSPORT service failed to start due to the following error:
The system cannot find the file specified.


(A) - Open Services control panel and Disable this service there.

<MS::>
From: Shain Wray (shainw_at_microsoft.com)

Hello,

It looks like this is a driver that is failing to startup - dgivecp.sys.
It appears to be installed from either ViewAhead’s TeamMFP software or some
FujiXerox Workcenter app. Either way, as this is not a Microsoft driver,
then you can disable it if you do not have an application dependency on it.
You could test this by disabling the driver by doing the following -

1. Go to Start\Run and type devmgmt.msc
2. Click on View and choose to Show Hidden Devices
3. Now click the plus next to Non-Plug and Play Drivers
4. Do you now see an items listed as DGIVecp? If not, we will have to see
what this is associated with by going to the registry.

If we need to go into the registry, go to the following location -

1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
2. Look for an entry listed as DgiVecp
3. If you find this, then change the Start data value to 4.
4. Reboot the system and see if the message is gone.

Let me know how this goes.

Best regards,

--
Shain Wray
Microsoft PSS Security Team
</MS::>

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
(Q) - Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 6/11/2009
Time: 2:48:42 PM
User: N/A
Computer: MURPHY
Description:
The DgiVecp service failed to start due to the following error:
The system cannot find the device specified.

(A) - The same steps as:
"The SSPORT service failed to start due ...... as above"
Try to disbale the serice from the Services control panel and see if that
will solve the issue.

HTH,
nass
---
http://www.nasstec.co.uk

"Blue faced" wrote:

Thanks for the responses as I had another blue screen this afternoon. I went
to the event viewer. There were a number of red error messages going back
the last few months. Below are the most recent ones from the last two days
(both application and the system). The ones on the 11th are pretty close to
the time of my crash. Any thoughts?
"nass" wrote:



"Blue faced" wrote:

My Dell Inspiron E1705 with Windows XP Media edition has been crashing about
once a day recently with this error code:

Stop: 0X00000044 (0X87939670, 0X00000D63, 0X00000000, 0X00000000)

and the following day:

Stop: 0X00000044 (0X875DDD38, 0X00000D63, 0X00000000, 0X00000000)

I checked all drivers as previous error messages referred to potential
driver errors. These error messages appear new/different but I'm not 100%
sure.

Any suggestions?

This can happen if the following ture:
1- Bad driver from a recent installed Software which worte a kernel file to
the system and cauisng this.
2- Malware/virus which infected this machine.
3- Bad RAM and you can test the RAM by running a test with the software
provided at the bottom in this post.
4- An Antivirus not compatoble with this OS version.
5- Dying Motherboard
6- An overheated system.

You receive a "Stop 0x00000044 Multiple_IRP_Complete_Requests" error message
on Windows XP Professional
http://support.microsoft.com/kb/839619/en-us

Error Message:
http://msdn.microsoft.com/en-us/library/ms819207.aspx

Have a look in the Event Viewer and send us the error messages you will see
there in in the event viewer in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

The Windows Memory Diagnostic tests the Random Access Memory (RAM) on your
computer for errors.
http://oca.microsoft.com/en/windiag.asp

HTH,
nass
---
http://www.nasstec.co.uk



.

Relevant Pages

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