RE: Blank windows



"John Carey" wrote:

Thanks for the suggestions.

It has taken me a while but I tried them all.

I disabled every addon I could find.

I loaded onecare and ccleaner and ran them.

I ran scannow.

No viruses or spyware were detected. There were more than 300 registry items
cleaned and one registry error detected and fixed.

Unfortunately, the original problem persists.

Do you have other sugestions?

John Carey

Hi John,
OLEXP: Blank Reply Message Sent if "Include Message in Reply" Not Selected
in Outlook Express
http://support.microsoft.com/kb/230224

http://www.oehelp.com/OETips.aspx#10
10. Messages appear blank or OE rendering of messages is not functioning
correctly.

There is currently a great deal of spy and other malware that infects
computers. Precautions need to be taken to guard against such and to repair
IE and OE after such infections. Blank messages in OE are a good indication
of a spyware infection.

=> From a post by Frank Saunders, MS-MVP:

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type regsvr32 inetcomm.dll and press "Enter"
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using method 2 in
this article fixed the problem:

How to Reinstall or Repair Internet Explorer and Outlook Express
in Windows XP
http://support.microsoft.com/?kbid=318378 Method 2 works on
earlier versions of Windows.

6. Eliminate any scumware.

See Dealing with Unwanted Spyware, Parasites, Toolbars and Search
Engines
http://mvps.org/winhelp2002/unwanted.htm
especially http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch


Note that AdAware and SpyBot S and D will each catch some things the
other won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to http://forums.spywareinfo.com/ or the
Spyware forum at http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and
CWShredder may be found on this page: http://aumha.org/a/parasite.htm.

Outlook Express Start-up Informational Pane Is Blank
http://support.microsoft.com/kb/246396

http://www.kellys-korner-xp.com/xp_oe.htm

HTH,
nass
---
http://www.nasstec.co.uk


.

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