Re: CPU Pegged at 100%

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance


Do you use Outlook with Word?

Are any devices malfunctioning?

Select Start, All Programs, Accessories, System Tools, System
Information. Open Components under System Summary and click on Problem
Devices. Is anything listed there?

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Are there any errors in Event Viewer?

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


mtvet wrote:
Gerry, are you out there????

"Gerry" wrote:

Try Malwarebytes' Anti-Malware
1.32 -freeware (if you upgrade you pay).
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Run Malwarebytes' in safe mode and turn off McAfee before you do to
avoid
a conflict. Disregard the invitation on the web site regarding the
Registry Optimiser -a Registry Optimiser is not a helpful utitity.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



mtvet wrote:
Still looking for some feedback on my posts from the 8th and 9th.
Anyone out there?!?!?!?

Mark

"Gerry" wrote:

Mark

You can use an Intel Application Accelerator with the Intel
Chipsets listed in this link.
http://www.intel.com/support/chipsets/iaa/sb/cs-009312.htm

An Intel Application Accelerator is not offered by Intel for later
chipsets

Did you disable McAfee and Windows Defender before running
Housecall? It would be helpful to know whether the problem was a
fight between security software or defensive measures being taken
by malware? It could of course be something else.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



mtvet wrote:
Tried the housecall link. Looked like it was working ok at first,
but then took FOREVER. There was no data going across the web, so
something hung up, and the CPU was, again, at 100%. Tried to
restart the housecall check, and it kept giving me error messages,
so I don't think I'm going to be able to successfully run that.
Any other ideas???

Mark

"Gerry" wrote:

mtvet

Try an online scan using this link:
http://housecall.trendmicro.com/uk/


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

mtvet wrote:
I know it's the holidays, and that's why responses may be slow,
but I'm still looking for help.

Any idea if Intel's Application Accelerator would be helpful
with this kind of situation? Just been poking along, trying to
check on drivers etc, and stumbled across it.

Mark

"Gerry" wrote:

mtvet

Your commit charge figures are well below available RAM so in
that sense they are fine. In terms of comparables posted these
will have been posted as a result of requests where the user
has complained of slow performance and excessive use of the
pagefile is expected. So any results posted will more than
likely be high. However, it is not easy to get typical
figures. You really need to get results when the user is not
conscious of a performance issue.

Leaving a computer on 24/7 exposes the system to the
consequences of memory leaks. Even when a programme with a
memory leak is closed the memory is not released until the
system is shutdown or restarted.

You can check pagefile usage more directly using pagefilemon.

A small utility to monitor pagefile usage:
http://www.dougknox.com/xp/utils/xp_pagefilemon.htm

Note that programs using undo features, particularly those
associated with graphics and photo editing, require large
amounts of memory so if you use this type of programme check
these first observing how the page usage increases when they
start and whether the usage decreases when you close the
programme.

You can get clues as to what is generating peak memory demands
but this is not a precise science, more a matter of judgement.

The basis of your complaint is that CPU is pegged at 100%. Are
you counting the System Idle process as part of the 100%. The
System Idle process needs to be disregarded as it represents
unused CPU capacity. Normally if you can match CPU usage to
something you are doing then it is of no concern. It is
unexplained CPU usage that needs investigation as it can
indicate malware activity. You can also get a programme
commanding 100% because it has a problem. Windows Automatic
Updates has been known to create this type of problem.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


mtvet wrote:
Gerry-

Under normal circumstances, what would average commit charge
figures be? Just curious, because the examples I've seen on
line have been roughly the same as on this machine, so I'm
wondering what the metric is that you use.

Also, I've heard conflicting arguments for shutting down
frequently vs. leaving a computer on for longer. Some involve
the strain on the hardware from frequent power cycles, some
involve software stability over long periods of time. Why do
you say it is "not a good idea" to leave the computer on 24/7?

I'll try the spybot thing. I think that McAfee had said that
it conflicts with their software and that it needed to be
removed, but I'll double check those conversations and give
it a try.

Mark

"Gerry" wrote:

Mark

Your commit charge figures are high. McAfee is a known cause
and two of the items in your list relate to McAfee. Leaving
your computer on 24/7 is not a good idea.

You might look for malware.

I would download and run Spybot S & D (freeware version) and
see if it finds anything like a Trojan. If Spybot S & D finds
anything significant ( other than cookies) you need to be
wary. If it removes something and it returns or another
nasty pops up it can be an indication that there is another
hidden nasty not being detected by McAfee or Spybot.

Spybot S & D. There is a freeware version buried in this
link: http://www.safer-networking.org/en/spybotsd/index.html

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
mtvet wrote:
Just wanted to make sure my responses were actually getting
out there, since my ability to see them has been very
compromised by using the Microsoft web-based newsreader.
Figured I would ping this one, just to make sure that if the
existence of the other replies had been unobserved there
would be another chance for a response.

Mark

"Gerry" wrote:

What version of McAfee is it?

I do not know whether Windows Defender clashes with McAfee
but I doubt that is the problem.

Try Ctrl+Alt+Delete to select Task Manager and click the
Performance Tab. Under Commit Charge what is the Total, the
Limit and the Peak?

You should be able to gather more information from Task
Manager. With the Processes tab open select View, Select,
Columns and check the boxes before Peak Memory Usage and
Virtual Memory size. What are the figures for the 6
processes using the largest amounts?

Do you leave your computer on 24/7?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



mtvet wrote:
Sorry, it's actually 1.25 G. System came with 500M
(250x2). I bought 1G and replace 1 module.

In Task Manager, the total physical memory is : 1308656.
Total available hovers around: 583560, and system cache
around: 654840.

Any idea if Windows Defender and McAfee clash at all to
cause these kinds of symptoms. It's still strange to me
that the biggest hog I wind up seeing is svchost.exe with
3 identical threads kernel32.dll!CreateThread+0x22.

While McAfee may be somewhat of a hog, it doesn't "appear"
to be grabbing too much of the CPU (except at certain
times).

"Gerry" wrote:

In terms of system performance McAfee is a poor choice
for a home computer. Replacing it with freeware
alternatives would result in a significant improvement.

Are you sure you have 1.3 gb RAM? You have two slots.
What size stick is each?

Drivers:
http://snipurl.com/951ce [h10025_www1_hp_com]

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

mtvet wrote:
On SP3 now...got THAT issue resolved, but performance


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