Re: XP sluggish performance

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Arnar

Was the computer previously used in a banking environment? Iceland
possibly?

I would think there is no problem with the hard drive. I cannot say
about the memory. The Event Viewer suggests the computer was networked
and that many links are broken.

If you had a Windows XP CD. I would suggest formatting the disk and
doing a clean install. You would of course need other disks for the
programmes you would like to use. You might improve the situation by
investigating the software in Start, Control Panel, Add / Remove
Programs and remove the programmes no longer relevant to it's use as a
home computer.

You could also remove any remaining start up item remaining from it's
former use using Autoruns.

A useful programme is Autoruns.
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from starting,
or you can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Arnar wrote:
Hi Gerry,

It took more than 16 hours to complete that test. Results are pasted
below:
HD Tune: Hitachi HTS721010G9S Information

Firmware version : MCZOC10H
Serial number : MPCZN7Y0HV70TL
Capacity : 93.2 GB (~100.0 GB)
Buffer size : 7538 KB
Standard : ATA/ATAPI-0 - SATA I
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 93197 MB
Usage : 27.79%
Type : NTFS
Bootable : Yes

Partition : 2
Drive letter : D:\
Label : NEW VOLUME
Capacity : 2196 MB
Usage : 0.05%
Type : Int13
Bootable : No



HD Tune: Hitachi HTS721010G9S Health

ID Current Worst ThresholdData
Status (01) Raw Read Error Rate 100 100 62 0
Ok (02) Throughput Performance 100 100 0 1029
Ok (03) Spin Up Time 233 233 33 1
Ok (04) Start/Stop Count 100 100 0 521
Ok (05) Reallocated Sector Count 100 100 5 0
Ok (07) Seek Error Rate 100 100 0 0
Ok (08) Seek Time Performance 100 100 0 0
Ok (09) Power On Hours Count 88 88 0 5437
Ok (0A) Spin Retry Count 100 100 0 0
Ok (0C) Power Cycle Count 100 100 0 520
Ok (BF) G-sense Error Rate 100 100 0 0
Ok (C0) Power Off Retract Count 100 100 0 17
Ok (C1) Load Cycle Count 98 98 0 25886
Ok (C2) Temperature 144 144 0 262182
Ok (C4) Reallocated Event Count 97 97 0 459
Ok (C5) Current Pending Sector 100 100 0 25
Ok (C6) Offline Uncorrectable 100 100 0 0
Ok (C7) Ultra DMA CRC Error Count 200 253 0 0
Ok
Power On Time : 5437
Health Status : Ok


HD Tune: Hitachi HTS721010G9S Error Scan

Scanned data : 95358 MB
Damaged Blocks : 0.0 %
Elapsed Time : 976:34

I have already included the defragment report
(L27745_(C)_analysis_JobReport.txt

Unfortunately I did not get a XP CD with the computer.

I called to the distributor maintenance service, they told me
according to my description it was likely that something was wrong
with my HD or RAM and they asked me to hand in my computer. I will
probably do so later today or tomorrow.

Best regards,
Arnar



"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:ugA1ukedJHA.556@xxxxxxxxxxxxxxxxxxxxxxx
Arnar

You have problems with your drives

Try HD Tune it only gives information and does not fix any
problems.

Download and run it and see what it turns up. You want HD Tune
(freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon (
copy to Clipboard ) and copy into a further message. Make sure you
do a full surface scan with HD Tune.

I would be interested in seeing a Disk Defragmenter report . Open
Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as
it is more informative.

You have provided a lot of Error Reports. I will try to look at them
tomorrow.

Did you get a copy of the Windows XP CD with the computer?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Arnar wrote:
Hi Gerry and thanks for your response,

TuneUp Utilities? What exactly?
www.tune-up.com

Commit Charge:
Total 816M
Limit 5210M
Peak 1109M

Peak Memory Usage:
aawservice.exe249M
firefox.exe186M
winlogon.exe65M
WINWORD.EXE56M
explorer.exe50M
svchost.exe44M

VM size:
firefox.exe170M
aawservice.exe79M
NTRtScan.exe34M
explorer.exe31M
DkService.exe38M
winlogon.exe20M


Do you leave your computer on 24/7?
Sometimes

I have already run defragment but I will include the analyse report.

Select Start, All Programs, Accessories, System Tools, System
Information. Open Components under System Summary and click on
Problem Devices. Is anything listed there?
Cisco Systems VPN Adapter ROOT\NET\0000 This
device is disabled.

What is the Current Transfer Mode for your hard drives?
Primary = PIO Mode
Secondary = Ultra DMA Mode 2

I have included some of errors and warnings in enclosed text
document. These errors seems to repeat.

I did not mention before that this machine was used as my working
computer before I quit in October last year. I bought it when I
packed up my stuff.
I found out that lot of these errors are related to the fact that
some scripts are still trying to connect to my former workplace.

Best regards,
Arnar




"Gerry" <gerry@xxxxxxxxxx> wrote in message
news:%23$jAVcddJHA.4412@xxxxxxxxxxxxxxxxxxxxxxx
Arnar

TuneUp Utilities? What exactly?

"Tuned up the registry"? This could be making your problem worse!

You have a high spec machine. It should not need tuning!

Try Ctrl+Alt+Delete to select Task Manager and click the
Performance Tab. Under Commit Charge what is the Total, the Limit
and the Peak? You should be able to gather more information from
Task Manager.
With the Processes tab open select View, Select, Columns and check
the boxes before Peak Memory Usage and Virtual Memory size. What
are the figures for the 6 processes using the largest amounts?

Do you leave your computer on 24/7?

I would be interested in seeing a Disk Defragmenter report . Open
Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My
Documents Folder and post a copy. Do this before running Disk
Defragmenter as it is more informative.

Select Start, All Programs, Accessories, System Tools, System
Information. Open Components under System Summary and click on
Problem Devices. Is anything listed there?

What is the Current Transfer Mode for your hard drives?
http://www.helpwithwindows.com/WindowsXP/howto-05.html

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than
48 hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source and
Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and
close Event Viewer.Now start your message (email) and do a paste
into the body of the message. Make sure this is the first paste
after exiting from Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Arnar Thor Jonsson wrote:
Hi,

I hope you can help me. I have performance related issues. My
Windows XP seems to be in some slow mode and I think it might be
related to one of my two processors or some indexation. That cpu
always shows more usage than the other does. When it peaks my
system becomes unusable for few seconds. When I am using the
mousepad or the pointing stick my system seems to lock for a
moment and then I am able to continue my work for few moments and
then it locks again and the same story repeats.


This has been an issue for few weeks now but I can't recall when
it started or what I was doing when it happened. It is possible
that it has happened while my son was playing online (he is seven
years old and is playing on sites like Cartoon network and
Disney). I have scanned the computer with Trend Micro and AVG
without
finding a virus. I ran Spybot and Ad-Aware also with minimal
findings (MRU object, DoubleClick, disable.MicrosoftSystemRestore
and Zedo). I have updated the system, used Diskeeper, TuneUp
Utilities and Ccleaner for tuning up the system. I ran e.g.
defragment and tuned up the registry. I ran CHKDSK /I /C /F and
got following from CHKDSK /c:
CHKDSK is recovering lost files

Correcting errors in the master file table's (MFT) BI

Correcting errors in the Volume Bitmap.

Windows found problems with the file system.

Run CHKDSK with the /F (fix) option to correct these.



Specs:
Dell Precision M65 (oct 2007)

T7400, 2.16 GHz

3,25 (4,0) GB RAM, 2.16 GHz

NVIDIA Quadro FX 350M 512M

HD Hitachi 100 GB, 25 GB of used space

Microsoft Windows XP Professional



Thanks in advance,

Arnar



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