RE: Faulting application svchost.exe, version 5.1.2600.5512
- From: Tom <Tom@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 31 Dec 2008 06:02:00 -0800
"nass" wrote:
"Tom" wrote:
This is a persistent problem I have had for many months. I have McAfee
running all the time; I've run scans, I've run Adware; I've run chkdsk; I
even backed off SP3 and reinstalled it - all to no avail. The error dumps
fill up my HD requiring me to delete the files periodically. Also, explre
runs VERY slow when I open a folder for the first time. I have an ACER
Aspire 5000 notebook w/ AMD Turion and 1.2GB memory. I have a ton of error
msgs in event viewer. It appears that a new one is created even when I'mnot
doing anything. Below is a sample. Please help.
-Tom
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 12/29/2008
Time: 9:59:40 AM
User: N/A
Computer: ACER
Description:
Faulting application svchost.exe, version 5.1.2600.5512, faulting module
unknown, version 0.0.0.0, fault address 0x00cb96bc.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 76 63 ure svc
0018: 68 6f 73 74 2e 65 78 65 host.exe
0020: 20 35 2e 31 2e 32 36 30 5.1.260
0028: 30 2e 35 35 31 32 20 69 0.5512 i
0030: 6e 20 75 6e 6b 6e 6f 77 n unknow
0038: 6e 20 30 2e 30 2e 30 2e n 0.0.0.
0040: 30 20 61 74 20 6f 66 66 0 at off
0048: 73 65 74 20 30 30 63 62 set 00cb
0050: 39 36 62 63 96bc
Do you get a DEP error message with this and the win32 error message?
Check your RAM by running a test, most computer has a Diagnostic tools for
HDD, RAM, CD, Mobo and other components!
Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Download and Update SuperAntispyware and run a complete scan - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)
Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
Run Disk Clean Up on your Drive.
HTH,
nass
---
http://www.nasstec.co.uk
Nass - Thank you very much for your help! I did everything that both you
and Leonard suggested, but I still have the problem. I suspect that malware
may not be causing my problem. Yes, I'm getting the DEP and Win32 msgs every
time I boot the system. I noticed that it only occurs if a svchost.exe dump
file exists. I can usually avoid these msgs if I delete those files before I
re-boot. I monitor that directory while I'm running and I can see when a dump
file appears. It happens consistently when I launch Explore or IE. A
potential memory problem never occured to me. I'm not aware of any
diagnostic tool that came with my system. Can you recommend one that won't
require creation of a boot disk?
I'm sending you the Hijackthis log file.
-Tom
.
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