Re: Trojan Flush.M

Belprice

You don't need to know a domain name to boot to safe mode. In safe mode
you have no internet connection.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Belprice wrote:
Hi there,

Thanks for coming back to me.

Everytime I try to run Malwarebytes the programs crashes and I get
this message "Malwarebytes' Anti-Malware has encountered a problem
and needs to close " and then some garble about memory. Also I can't
start my computer in safe mode as I don't know the domian name, I do
know the password though and I sign in with this every time I log
unto the computer.

I would be grateful for any suggestions to help me round this problem.

Thanks in advance.

"David H. Lipman" wrote:

From: "Belprice" <Belprice@xxxxxxxxxxxxxxxxxxxxxxxxx>

HI there,

I am running Norton Anti - Virus and it has reported that i have a
virus called Trojan Flush M and no matter what I try I can not
remove this virus. I tried to follow the instructions for manual
removal of this virus, however it instructed me to restart windows
in safe mode and then a full scan. When I tried to do this I was
asked for a administration password , but I bought this computer
second hand and have no idea what this pasword is!


Also my computer is now acting very strange , programs are
disappearing when I re start the computer and when I try to view
the c drive I get an error message which states " WINDOWS CANNOT
FIND RESYDED /BOOT.COM OR RESYCLED/BOOT.COM

I am desperate not to lose the many important family files on this
computer, such as photos and videos, can someone please help me
with this very annoying problem.

Thanks in advance.


"Belprice" wrote:

HI there,

I am running Norton Anti - Virus and it has reported that i have a
virus called Trojan Flush M and no matter what I try I can not
remove this virus. I tried to follow the instructions for manual
removal of this virus, however it instructed me to restart windows
in safe mode and then a full scan. When I tried to do this I was
asked for a administration password , but I bought this computer
second hand and have no idea what this pasword is!


Also my computer is now acting very strange , programs are
disappearing when I re start the computer and when I try to view the
c drive I get an error message which states " WINDOWS CANNOT FIND
RESYDED /BOOT.COM OR RESYCLED/BOOT.COM

I am desperate not to lose the many important family files on this
computer, such as photos and videos, can someone please help me with
this very annoying problem.

Thanks in advance.
Ta


.

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