RE: Windows takes over five minutes to get to the login screen

Nass, an e-mail is on the way. Thanks for your help.
Duane

"nass" wrote:


My Reply at the Bottom, please read and execute and send info about your
Anti-virus/Anti-malware/spyware, your Hardware installed on this machine.

Please perform the cleaning steps and the memory check before doing other
troubleshooting and send me the HijackThis Log at the address provided or you
can send to other forums as you like.

"Duane" wrote:

Tried rebooting with the battery out. No help. Here are some of the recent
errors!!

Do not have the original copy of the XP disk -- although I have a license
number and it is legit etc.... Hope I do not have to reinstall everything!!

Thanks so much for your help!

EVENT PROPERTIES

3-9-08



Source Application Error

Event ID 10000

Faulting application waol.exe, version 7.0.0.0, faulting module unknown,
version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 77 61 6f ure wao
0018: 6c 2e 65 78 65 20 37 2e l.exe 7.
0020: 30 2e 30 2e 30 20 69 6e 0.0.0 in
0028: 20 75 6e 6b 6e 6f 77 6e unknown
0030: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0038: 20 61 74 20 6f 66 66 73 at offs
0040: 65 74 20 30 30 30 30 30 et 00000
0048: 30 30 30 0d 0a 000..




Application Hang
Catagory (101)
Event ID 1002
Hanging application msnmsgr.exe, version 8.1.178.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.


Do you have Windows Live installed, please uninstall for now for
troubleshooting purpose and you can reinstall after this!.


3-21-08 - Yellow Warning Only
Source System.ServiceModel.Ins
catagory None'Event ID 0
HTTP namespace reservations are not installed.




EVENT PROPERTIES: MULTIPLE TIMES THIS APPEARS
3-21-08
Source Disk
Catagory none
Event ID 7

The device, \Device\Harddisk1\D, has a bad block.

MS said in a KB this can be ignored or you can repair it by running the
System File Checker on Start Up.


EVENT VIEWER
3-16-08

APPLICATION HANG
Catagory (101)
Event ID 1002
Hanging application WINWORD.EXE, version 10.0.6838.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.


If there are any mapped network drives that are not available,
disconnect them please.
How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/?kbid=329820
The first step whenever Word crashes.
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
http://www.gmayor.com/what_to_do_when_word_crashes.htm
Description of the known third-party conflicts with Word 2000
http://support.microsoft.com/kb/225208

Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.

Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to:
http://www.spywareinfo.com/~merijn/downloads.html
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7
http://www.bleepingcomputer.com/tutorials/tutorial42.html
http://www.bleepingcomputer.com/forums/
Or other appropriate
forums for expert analysis, not here.
Can you please send me a copy at to_you_rossREMOVETHIS@xxxxxxxxxxx , remove
the obvious to email me.
Let us know your progress.
nass
----
http://www.nasstec.co.uk





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