RE: Defragmenter won't run: "Access is Denied"
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 15 Mar 2008 16:35:00 -0700
"Darkeforce" wrote:
"Darkeforce" wrote:
Whenever I try to run the disk defragmenter, I get an error that says Access
is Denied. There is only one user on the computer; I'm the administrator. How
can I be denied from using that utility when I have full authorization to do
everything on the computer?
Windows XP SP2
Why you want to defrag and did you run Disk CleanUp before defrag your HDD?.
Run the Disk Cleanup and scan for malware and viruses on this machine then
Start In Safe Mode and Defrag your system.
Here some info on how to repair Defrag if it damaged:
Open a run command and register these DLLs:
regsvr32 msxml3.dll
regsvr32 dfrgui.dll
regsvr32 dfrgsnap.dll
= Open Windows Explorer and locate this path;
C:\Windows\inf =in the right Pane/Window select dfrg.inf and right click on
it and select install
I did all these, and it failed to fix the problem. When I try to run
Defragmenter from Accessories/System Tools I still get:
C:\WINDOWS\SYSTEM32\dfrg.msc
Access is denied
=Open a run command and type in:
services.msc
I cannot run this either. It says Access is denied as well
Locate this service and make sure it is started Automatic:
DCOM Server Process Launcher
Reboot your Machine and see if you can Defrag, best if you start it in safe
Mode.
I still get an Access is denied error in safe mode.
Repair Disk Defragmenter in Windows 2000/XP
http://smallvoid.com/tweak/winnt/install.html#DEFRAG
Note you mean the Scannow command from the run command is:
sfc /scannow click [OK] and let it run.
HTH.
nass
---
http://www.nasstec.co.uk
I can't follow most of what it says on that page and the linked pages.
Just to note, though. I can use defrag.exe from the C:\ prompt; at least it
successfully did an analysis.
Okay, can you please state what version of XP Operating system you have, is
it XP Home Edition or XP Professional?, and how many users on this machine
and do they have Admin privileges?.
What security software you have installed and does the machine perform well
other than the Defrag issue?.
HTH.
nass
----
http://www.nasstec.co.uk
XP Home Edition 5.1, Build 2600, Version 2002 SP2
There are no other users, as I stated in the first message.
I have Sympatico Security Manager installed for Antivirus, Firewall and
Anti-Spyware.
I have ran Spybot S&D and AdAware recently, and removed some spyware
I have ran two different Virus Scans, and I am in the process of running a
third even now. Viruses have been removed by previous virus scans.
The system is sluggish, even after the spyware and viruses have been
removed, and the Disk Defragmenter problem persisted. A specific problem I
noted was a tendency to hang when I selected single-line text-fields of forms.
Several system tools have been giving me the following error when I close
them as well:
"The instruction at "0x022a2ee5" referenced memory at "0xdd28ffff". The
memory could not be "read".
Click on OK to terminate the program"
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
After the scan run disk clean-up on your drive and run this command:
sfc /scannow click [OK] and let it run till it finish and reboot your
machine.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
About the Error message:"The instruction at "0x022a2ee5" referenced memory
at "0xdd28ffff". The memory could not be "read".
Click on OK to terminate the program". It could be a result of Bad BHO
installed from the infection or a RAM stick gone bad or a corrupt/damaged
program on your machine, so try to test the RAM by unzipping the Memory test
Zip file from the link below on a CD and test it.
You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.
Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to:
http://www.spywareinfo.com/~merijn/downloads.html
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7
http://www.bleepingcomputer.com/tutorials/tutorial42.html
http://www.bleepingcomputer.com/forums/
Or other appropriate
forums for expert analysis, not here.
Can you please send me a copy at to_you_rossREMOVETHIS@xxxxxxxxxxx , remove
the obvious to email me.
Let us know your progress.
nass
----
http://www.nasstec.co.uk
.
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