Re: XP keeps freezing up

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Alaye

Open Disk Defragmenter, select partition F and click on Analyse. Select
View Report and click on Save As and Save. Now find VolumeC.txt (it
might be VolumeF.txt) in your My Documents Folder and post a copy. Do
this before running Disk Defragmenter as it is more informative.

What utility did you use to create your partitions?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 4 processes using the largest amounts?

Please do this whilst watching a movie.

Do you get freezes when watching a movie and not at other times?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Alaye wrote:
McAfee is virus scan and webroot spyware is spyware. there are no
error coced in the application log. the system had errors but none
around the time it crashed. any ideas about there still being
information events while she was crashed and frozen?
HD Tune: ST3250824A Information

Firmware version : 3.AAE
Serial number : 5ND3JXSP
Capacity : 232.9 GB (~250.1 GB)
Buffer size : 8192 KB
Standard : ATA/ATAPI-7
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: no
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label : 250 GIG
Capacity : 99998 MB
Usage : 67.61%
Type : NTFS
Bootable : Yes

Partition : 2
Drive letter : G:\
Label : SWAP_SPACE
Capacity : 6126 MB
Usage : 0.03%
Type : FAT32
Bootable : No

Partition : 3
Drive letter : H:\
Label : NEW_SPACE
Capacity : 52344 MB
Usage : 0.13%
Type : NTFS
Bootable : No

Partition : 4
Drive letter : F:\
Label : MOVIE_STORAGE
Capacity : 80003 MB
Usage : 88.81%
Type : NTFS
Bootable : No

HD Tune: ST3250824A Health

ID Current Worst ThresholdData
Status
(01) Raw Read Error Rate 102 90 6 0
Ok

(03) Spin Up Time 98 98 0 0
Ok

(04) Start/Stop Count 100 100 20 264
Ok

(05) Reallocated Sector Count 100 100 36 0
Ok

(07) Seek Error Rate 59 57 30 100570267
Ok

(09) Power On Hours Count 90 90 0 8893
Ok

(0A) Spin Retry Count 100 100 97 0
Ok

(0C) Power Cycle Count 100 100 20 227
Ok

(BB) (unknown attribute) 100 100 0 0
Ok

(BD) (unknown attribute) 100 100 0 0
Ok

(BE) Airflow Temperature 63 56 45 655884325
Ok

(C2) Temperature 37 44 0 37
Ok

(C3) Hardware ECC Recovered 64 45 0 242995742
Ok

(C5) Current Pending Sector 100 100 0 0
Ok

(C6) Offline Uncorrectable 100 100 0 0
Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0
Ok

(C8) Write Error Rate 100 253 0 0
Ok

(CA) TA Counter Increased 100 253 0 0
Ok


Power On Time : 8893
Health Status : Ok


"Gerry" wrote:

Alaye

Let's see what HD Tune has to say.

I would have expected some indications of problems in the Event
Viewer Application log. Did you look there.

What McAfee products are you using? What anti-spyware programme?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Alaye wrote:
Thanx for responding Gerry, i am familiar with your help from
previous post and you have been helpful. i use task manager all the
time to monitor system. it freezes while in use never on boot. last
night i used it for 3 hours straight with no problems after it froze
while doing a virus scan after 10 mins. i shut it down to give it a
rest. McAfee is my virus protection. Commit charge
Total 329520
Limit 4040068
Peak 448932 What does this mean? Also i monitor the event log and
nothing seems to help. i get the info from M$ and it still freezes.
One interesting thing i saw was that my pc froze at 9:54 pm and
there was event code thru to 10 :12, which was prolly when i turned
it off....? go figure . BTW the events were information not error
codes. im gonna try the HD Tune.

"Gerry" wrote:

Alaye

Does the freezing occur when you boot, after the Desktop arrives or
later?

What are your anti-virus and anti-spyware arrangements?

Try Ctrl+Alt+Delete to select Task Manager and click the
Performance Tab. Under Commit Charge what is the Total, the Limit
and the Peak?

You should be able to gather more information from Task Manager.
With the Processes tab open select View, Select, Columns and check
the boxes before Peak Memory Usage and Virtual Memory size. What
are the figures for the 4 processes using the largest amounts?

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to
Clipboard ) and copy into a further message.

Select the Health tab and then double click the two page icon (
copy to Clipboard ) and copy into a further message. You can also
do a full surface scan with HD Tune.

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot.
No Information Reports or Duplicates please. Indicate which also
appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source and
Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using
copy and paste. Often the link will, however, say there is no
further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and
close Event Viewer.Now start your message (email) and do a paste
into the body of the message. Make sure this is the first paste
after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Alaye wrote:
lately my PC keeps freezing. No response no C-A-D nothing.

i have the latest drivers, cleaned, defragged, chkdsk, virus
scanned, vacuumed, and everything else that im supposed to do.
can any1 help me with this 1???

Microsoft Windows XP Home Edition
5.1.2600 Service Pack 2 Build 2600

Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2695 Mhz

Total Physical Memory 2,048.00 MB
Available Physical Memory 1.44 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.85 GB
drive 0 is 295GB w/ partitions 70/70/50/50
drive1 is 40 GB


.

Quantcast