Re: Restore Question....



Dell – Support: How Do I Use the Dell PC Restore by Symantec Utility?
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=AE1542C76DD611DC80D94DDA4FEC1C21&docid=181316#1

Dell Support – Request a backup disk:
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&l=en&s=gen

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


CrankyCheryl wrote:
I was just reading a thread in this newsgroup about doing a full system restore and I was hoping to clarify a few things. Here is what I read:

Hello, I was curious if its possible to completely restore your computer or your hard drive to how it was when you first bought your computer, or so there is no unessential files on your hard drive. I have all these random files all over the place on my computer and I would like to just wipe it clean.


Yes. Is yours an OEM computer--one made by one of the major
manufacturers like Dell, Gateway, HP, etc?

If so, OEM vendors are required by their agreement with Microsoft to
give you a means of reinstalling, should it be necessary. They can do
this in one of three ways:

1. An OEM copy of Windows
2. A restore CD
3. A hidden partition on your drive, with restore information.

If you don't have 1 or 2, you should have 3, but you should contact
your vendor to find out.

Personally, I find both 2 and 3 unacceptable (especially 3; a hard
drive crash can leave you with nothing), and would never choose to buy
a computer that came with an operating system unless I got a complete
generic installation CD for that operating system.

.



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