RE: MACHINE_CHECK_EXCEPTION errors
- From: Chris <Chris@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 2 Aug 2007 12:50:02 -0700
"lantierl" wrote:
I am unable to determine the root cause of my system crashes that show the
following on the blue screen crash page summary:
MACHINE_CHECK_EXCEPTION
STOP: 0x0000009C (0x00000004, 0x8054D570, 0xB2000010, 0x00010C0F) I built
this machine from scratch about a year ago, and have experienced infrequent,
untimely crashes such as this with varying degrees of frequency. When it
first occurred, I ran MEMTEST386 and found bad memory, which Kingston
replaced free of charge. Even with the new memory, the crashes have continued.
I have run MEMTEST386 and other memory checks and see no issues with the new
memory. I am running Windows XP Home on an AMD ATHLON 64 CPU on an ABIT UL8
motherboard with a 420W power supply and 1GB of RAM (two 512 MB dual channel
DDR Kingston KVR400AK2/1GR).
I have run a multitude of system checks including Norton Systemworks,
MacAfee scan, Kaspersky scan, Trendmicro scan, Adware SE scan, Ewidoscan, and
Spybot scan.
How do I determine what the problem is to decided what to do to make this
frsutrating error STOP?
I don't know what else to check and need help resolving the issue.
Microsoft's web pagefor this kind of stop is:
http://support.microsoft.com/kb/329284
But... the cause refers to Pentium, not AMD (and I have an AMD processor,
not a Pentium).
System information is as follows:
OS Name Microsoft Windows XP Home Edition Version 5.1.2600 Service Pack 2
Build 2600 OS Manufacturer Microsoft Corporation System Name TEAM-H_AND_L
System Manufacturer AWARD_ System Model AWRDACPI System Type X86-based PC
Processor x86 Family 15 Model 47 Stepping 2 AuthenticAMD ~2249 Mhz BIOS
Version/Date Phoenix Technologies, LTD 6.00 PG, 3/10/2006 SMBIOS Version 2.3
Windows Directory F:\WINDOWS System Directory F:\WINDOWS\system32 Boot Device
\Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer
Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name TEAM-H_AND_L\Lance
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 657.45 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.41 GB
Page File F:\pagefile.sys
Help????
Hi,
From the sounds of it you have pretty much ruled out RAM in this issue. Ifyou have run multiple RAM testers odds are the RAM is good. The knowledge
base article you listed gives pretty good advice on what your next steps
should be. It does not however only say it's for pentium processors like you
said. It mentioned a mechanism for testing hardware errors with that type of
processors. So I would still try the other suggestions the article gave.
• You are running the processor or mainboard beyond its specifications. For
example, you are overclocking the processor or bus. We recommend that you run
your hardware at the manufacturer-rated speeds.
• Noisy power, overstressed power strips, outmatched power supplies and
failing power supplies can destabilize your computer. Make sure that you have
a stable, reliable power supply to your computer.
• Extreme thermal conditions caused by the failure of cooling devices such
as fans may damage your computer. Make sure that your cooling devices are all
working.
If you over clocked your processor the first item could be a reason why it
isn't working.
Try a different surge protector, I personally have seen many issues caused
by an old surge protector that isn't working well. And if you're plugged in
directly to a wall that could definetly be a possible cause to your problem.
Abit motherboards have a temperature monitor built into their bios'. I
would just sit in your bios screen and monitor how hot your machine is
getting.
You will also want to check out your event viewer. Right click on my
computer and go to manage. On the left hand side of the window there should
be an menu stating event viewer. System events and applications events may
give you many more hints on to what the problem could be.
If those items don't help you. Power could still be an issue. It's possible
420 watts aren't enough for your system. What kind of video card do you
have? It could pull a lot of power. Maybe you need to go up to a bigger
power supply.
Lastly, I have one more question. Why is your system installed on F:?
Normally it's C:, that could also be a cause of your problem but doubtful.
Hope this info helps you.
.
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