Re: spyware program

The 'free' version of Spy Sweeper is the trial version, which may or may not have the full capabilities of the paid version. In any case, the place to ask questions about Spy Sweeper is Webroot technical support, not a newsgroup for Windows XP.

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Leonard Grey
Since no one was buying 'Earl Grey'

J Siers wrote:
Half of the threats spysweeper finds is cool web junk. the aboutblank is cw-aboutblank, etc. I am using the free spysweeper. When I look up what spysweep found and follow instructions for how to manually remove, the files are not there. I haven't found anything negative about spysweeper, but it looks like it's 'finding' threats that don't truly exist.

"Leonard Grey" wrote:

CWShreader was designed to detect and (hopefully) remove CoolWebSearch. Don't expect it to detect malware that isn't part of CoolWebSearch.

For help with Spy Sweeper, contact Spy Sweeper technical support. If SS detected malware that it cannot remove, technical support can help you. But keep two things in mind: Not all malware can be completely removed, and a computer that has been compromised with multiple types of malware is frequently not salvageable.
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Leonard Grey
Since no one was buying 'Earl Grey'

J Siers wrote:
I am getting irritated and confused. I downloaded spysweeper and ran it. It shows that I have multiple threats. One of them is the aboutblank thing, one is ezula, etc. My problem is when I go through the registry to delete these things, they're not there (I am following manual removal instructions from more than one source). So I downloaded cwshredder and ran it. It says I don't have any of the cw threats. Is spysweeper faking it?!

Thank you,
J Siers
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