Re: Sudden slow/frozen computer...need advice

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Hello again:

No, unfortunately, that's not enough.

To begin with, your security software has to start with Windows and run continuously at all times. A weekly scan is not sufficient. Second, these programs must be continuously updated. Finally, they need to be configured for maximum protection. (The only exception being many antivirus programs' e-mail protection, which is superfluous and can actually get in the way of your email program.)

Most important is an awareness of the dangers and the willingness to avoid them, even if that means limiting your activities on the computer. The finest software in the world will eventually succumb to a user who doesn't taken sufficient precautions.

Earl Grey

PrettyPetal wrote:
Oh...forgot to mention the other program we have is SpySweeper and run it once a week.

"PrettyPetal" wrote:

Thank you both for your help. We have Norton and another spy ware security program on our computer and we run it every week...I guess that's not enough?

"Earl Grey" wrote:

Hello again:

Malware is the term given to all forms of malicious software, including viruses, spyware, adware, keystroke loggers, rootkits, etc. Protecting yourself from malware is something you absolutely must learn if you value your privacy, the security of your personal information and the integrity of your computer.

I'll be frank: Time for you to become computer savvy, or you'll lose control of your computer and everything you do with it.

The first thing you must do is to clean your computer of all malware. Good luck, because these days malware is very difficult to remove, and successful removal often damages a computer. ("The surgery was successful but the patient died.") Prevention is easier (and better!)

Malware Help
http://www.malwarehelp.org/

So How Did I Get Infected in the First Place?
http://www.castlecops.com/postlite7736-.html

Microsoft - Security At Home
http://www.microsoft.com/athome/security/default.mspx

Earl Grey

PrettyPetal wrote:
I'm not terribly computer savvy and have not heard of malware. Can you let me know what that is and if there is a way to correct it?

"Earl Grey" wrote:

Hi Susan:

The first thing to suspect when a computer 'suddenly' slows down or freezes is malware.

Earl Grey

PrettyPetal wrote:
Lately my computer has been running pretty slow and now it's too the point of freezing whenever I try to open up any program or web. Could it be a virus? Or are there other measures I can take to make it run faster and not freeze up? Thanks in advance for any suggestions.

Susan
.

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    ... Malware is the term given to all forms of malicious software, including viruses, spyware, adware, keystroke loggers, rootkits, etc. Protecting yourself from malware is something you absolutely must learn if you value your privacy, the security of your personal information and the integrity of your computer. ... Microsoft - Security At Home ... "Earl Grey" wrote: ... The first thing to suspect when a computer 'suddenly' slows down or freezes is malware. ...
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