Re: bad_pool_header Blue Screen Upon Start Up

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"Junior Junk" wrote:

"nass" wrote:
HI JJ,
It is to early to conclude that NIS is the fault, try to look in the Event
Viewer to see the History of Error messages on this Machine and see what
caused it and start to troubleshoot.
It is easy to say yes it is NIS, but NIS could be the Victim of another bad
programs or Hardware drives that not compatible with Windows.
Clean up First then install NIS and see if the problem come back, if it did
then you know it is NIS at fault and the nearest Bin get the honor!!.
Also back up you may End up doing a clean install,as it is the best for long
future usability and performance.

HTH.
Regards,
nass
-------
www.nasstec.co.uk

What should I look for in the event viewer?

This is my first excursion into event viewer?

How many events ought there be under the application heading? (Which, I
assume, is where you want me to be?) It looks like I have a lot each day for
the past couple of days. (The top of the window lists 2504 events. The last
event visible in the window is 11/6/06.) The majority of these events have
the blue 'i' in the white bubble icon. (PLEASE tell me that it is normal to
have a bunch of events in here!) :-)

To my untrained eye, let me point out what I see and you can ask me for the
important details after I have made a fool of myself by pointing out the
stuff that is obviously not the problem! :-)


First, it seems every day 'Microsoft fax' produces two yellow ! warning
signs. (Some days more than once, but each time it produces two errors.)
The first yellow warning says that "the Microsoft fax service failed to
initialize any assigned fax devices (virtual or TAPI)." The second yellow
warning says that "The outgoing routing rule is not valid because it cannot
find a valid device..." These appear to be almost all of the events with the
yellow warning icon.

There are sporadic events with the white 'X' on a red circle error icon.
These are almost all application hang.

Hopefully, with some direction, we can pinpoint the problem.

I have just run the Norton removal tool. I assume that some of these
Information events (blue 'i' on white bubble) are because of that. The
descriptions for some of these events say that the description 'cannot be
found'. Due to removal?

I appreciate your patience and assistance.

Hi JJ,
A quick answer as it is time for may nab ;-) to late here in the UK.
The Blue "i" is normal and good it means the application/hardware started
okay.
Which we are interested in the Yellow and the Red, collect the information
about them by double click the error message to view more info about it then
post them here.
Now do you have a fax machine installed or are you using MS fax on the
desktop?.
Also try to run a scan for viruses and malwares to eliminate them completely
from our path of troubleshooting and just consider a hardware/software
problem to be concern about here.

HTH.
Regards,

.