Re: Reporting errors to Microsoft

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Gerry,
It's when I click yes on the window that asks me to confirm if I want to
send or not that the next window comes up telling me I have to be connected
to the internet.

When I click continue on that window it goes away but nothing is sent to
Microsoft. I used to get a message telling me it was completed. I don't think
anything is getting through.


"Gerry Cornell" wrote:

Jim

The window asking whether you want to send a Report to Microsoft can
be covered over by other Windows. It is only when you close or
minimise all Windows that you see the Window asking you to confirm
what you want to do.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Nine Toe Jim wrote:
Thanks for the reply. I'm in online mode Gerry. It happens when a
program stops responding and I do an exit. It asks if I want to
report the error to Microsoft and when I click ok or yes it says I
have to connect to the internet. I thought it would be a direct
contact and not require Explorer.

"Gerry Cornell" wrote:




Jim

Was Internet Explorer in an an Online state. You can be Offline but
connected. Most likely all you need to do is select in Internet
Explorer File, and deselect Offline.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Nine Toe Jim wrote:
I have Windows XP Home Edition and for some reason When the report
error screen comes up and I click on send the report to microsoft
it
tells me I have to be connected to the internet which I already
am.
This just started about two months ago and I can't find any
setting
that seems to correct the situation.


.

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