Re: CD ROM device driver not starting

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

See..
Manual steps to delete the UpperFilters and LowerFilters registry values
that can cause CD access problems
here...
CD-ROM access is missing and messages cite error code 31, code 32, code 19,
code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/kb/314060

CD-ROM drive or DVD-ROM drive appears to be missing after you install
Windows XP or Windows Vista Beta 2
http://support.microsoft.com/kb/320553

BTW, I'm in Greeley.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:38C7769C-1A2D-4F73-9CCB-CA3D26C0DEBF@xxxxxxxxxxxxx,
Greg in Boulder <GreginBoulder@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Thanks for responding. However, I've already tried all of that, and
still no luck. Any more ideas?

"Wesley Vogel" wrote:

Code 37
Windows cannot initialize the device driver for this hardware. (Code 37)

Recommended resolution
The driver returned failure from its DriverEntry routine. Uninstall the
driver, and then click Scan for hardware changes to reinstall or upgrade
the driver.

On the General Properties tab of the device, click Troubleshoot to start
the Troubleshooting Wizard.
from...
Explanation of error codes generated by Device Manager
http://support.microsoft.com/kb/310123


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:813BCD46-6068-4502-9710-E8BAA7F90F46@xxxxxxxxxxxxx,
Greg in Boulder <GreginBoulder@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and
pecked:
Hello.

In the past week, I'm suddenly getting a "Windows cannot initialize the
device driver for this hardware. (Code 37)" error message. Because of
this, I can't access my CD ROM or DVD ROM drives from Windows.

I'm running Windows XP, Home Edition, SP2, with the latest patches. I
don't believe I installed any new updates from when the driver would
start till now.

The computer hardware sees the CD ROM and DVD ROM fine, and Windows is
aware of them, since they are correctly listed in the Device Manager.
I've tried the Troubleshooter, and followed all of the steps. In the
end, it says it can't help me.

Any ideas what to try next?

Regards,
Greg

.

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