Re: SysRestr fails even as Admin-SafeMode - concurrent Office-Open fre

Perhaps the following will explain & resolve your issue:

Welcome to the Microsoft Security Response Center Blog!
http://blogs.technet.com/msrc/archive/2006/04/18/425473.aspx

Problems in Windows Explorer or the Windows shell
after you install Security Update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.
[Direct Patch Download: http://www.kellys-korner-xp.com/regs_edits/hp.vbs]


Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/


--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"shieldvulf" wrote:

| My President's workstation, and now his assistant's machine (wouldn't you
| know it?) are exhibiting the same behaviors. I began working on certain
| Office disfunctions there and finally attempted System Restore (when un-and
| reinstalling Office fixed nothing). System Restore failed on both machines
| ("No changes were made to your computer") for several Restore Points, and
| that now has me most concerned. I even tried running System Restore as the
| Admin in Safe Mode. It took a lot longer for Sys Restore to run, but I got
| the same result, anyway.
|
| I'm running the SysRestore diagnostic program (srdiag.exe) now, though I
| don't expect to understand the results. Advice about that will be welcome.
|
| As for the original Office glitches - which may somehow be related, for all
| I know - they include the following:
|
| *An Open dialog box from ANY Office application locks up when I either click
| the folder dropdown or 2click a folder in the window.
|
| *The Address dropdown in Internet Explorer locks up also.
|
| *These lockups generate the "(Not Responding)" message in the title bar and
| the Unresponsive Application dialog.
|
| *Files can still be opened in Office applications through Windows Explorer.
| They can also be Saved and Saved As.
|
| *Word (and only Word, so far) opens after every boot with a message that
| normal.dot has been changed - "Do you want to open it?" Even after clicking
| No, every new Word document comes with four macros I can't identify. They are
| all uneditable, unviewable ("Project locked"), and undeletable. Their names
| are:
|
| AddToDXTGViaMenu, AutoExec, AutoExit, and OpenDXTG
|
| We're on Server 2003 with XP Professional on every station. So far, only two
| stations are so affected. They <i>may</i> have both opened the same e-mail
| attachment just prior to all these problems, but can't be sure. Repairing &
| reinstalling Office did nothing. Current Symantec Corporate Edition and
| SpyBot find nothing.
|
| PLEEASE help this hapless amateur. Like I said, it's my President's machine,
| and I want to keep his undeserved high opinion of me!
|
| --
| IT is too important to leave to the professionals!

.

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