Re: Ram Upgrade causes laptop to turn off?

MY APOLOGIES!
I took the 1gb out, ran Norton, and it also turned off on it's own when it
was about half way through doing the a virus scan.!!!!!!!!!!!!!!!!!!!!

So, it's not the new RAM. I'll put the 1Gb back in.

Believe it or not, the 1 year warranty from Toshiba expired
today!!!!!!!!!!!!!!!!!!!

Anyhow, This is the system:

Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name LAPTOP (Laptop)


Motherboard
CPU Type Mobile Intel Pentium 4 532, 3066 MHz (23 x 133)
Motherboard Name TOSHIBA Satellite A70
Motherboard Chipset ATI Mobility Radeon 9000 IGP
System Memory 448 MB (DDR SDRAM)
BIOS Type Phoenix (11/16/04)
Communication Port Printer Port (LPT1)

Display
Video Adapter ATI MOBILITY RADEON 9000 IGP (64 MB)
Video Adapter ATI MOBILITY RADEON 9000 IGP (64 MB)
3D Accelerator ATI Mobility Radeon 9000/9100 IGP (RS300M)
Monitor Plug and Play Monitor [NoDB] (1430114)

Multimedia
Audio Adapter ATI SB200 - AC'97 Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
SCSI/RAID Controller ENE PCI Memory Stick Card Reader Controller
SCSI/RAID Controller ENE PCI Secure Digital Card Reader Controller
SCSI/RAID Controller ENE PCI SmartMedia / xD Card Reader Controller
Disk Drive IC25N060ATMR04-0 (60 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive MATSHITA DVD-RAM UJ-820S (DVD+RW:2.4x/2.4x, DVD-RW:4x/2x,
DVD-RAM:2x, DVD-ROM:8x, CD:16x/8x/24x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 57231 MB (47442 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Alps Pointing-device
Mouse Logitech HID-compliant Cordless Mouse

Network
Network Adapter Atheros AR5004X Wireless Network Adapter (192.168.0.100)
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC
Modem TOSHIBA Software Modem

Peripherals
Printer EPSON Stylus Photo R800
Printer HP DeskJet 820Cxi
Printer Samsung ML-2010 Series
USB1 Controller ATI SB200 - USB Controller
USB1 Controller ATI SB200 - USB Controller
USB2 Controller ATI SB200 - USB 2.0 Controller
USB Device Logitech Cordless USB Mouse
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

Field Value
Motherboard Properties
Motherboard ID <DMI>
Motherboard Name TOSHIBA Satellite A70

Front Side Bus Properties
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 133 MHz (QDR)
Effective Clock 533 MHz
Bandwidth 4266 MB/s

Memory Bus Properties
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 200 MHz (DDR)
Effective Clock 400 MHz
Bandwidth 3200 MB/s

Chipset Bus Properties
Bus Type ATI A-Link
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s

Field Value
BIOS Properties
BIOS Type Phoenix
System BIOS Date 11/16/04
Video BIOS Date 04/11/11

BIOS Manufacturer
Company Name Phoenix Technologies Ltd.
Product Information http://www.phoenix.com/en/products/default.htm
BIOS Upgrades http://www.esupport.com/biosagent/index.cfm?refererid=40

Thanks for your imput.
Des


"Des" wrote:

> Yes it does. When I removed the 1gb and it is only running on the
> preinstalled 512, then it ran fine.
>
> It turned off again a few minutes ago while I was running an on-line virus
> check from Trend Micro - not because I think this is a good service but
> because I have not been able to run my Norton Anti virus! I have again looked
> at the viewer and the logs do not recorded anything amiss.
>
> Funny, because it runs perfectly when surfing the web, emailing, writing
> word documents etc for hours on end - it is only a problem when I run
> lengthly Virus scan or Spybot scan, or now I have discovered an on-line scan!
> Very strange.
>
> The preinstalled RAM I believe is from Kingston. On the Toshiba Canada site
> I note that they only warranty their machines with Kingston upgrades.
> Therefore, I assume the preinstalled is Kingston and I purchased the new 1 Gb
> of Kingston.
>
> I will again remove the additional RAM and run Norton's again to be sure,
> and I will find out what the motherboard info is.
>
>
>
> "Gerry Cornell" wrote:
>
> > Des
> >
> > Doe the problem go away if you remove the new RAM?
> >
> > What is the make and model of the motherboard? What are
> > the details of the old and new RAM
> >
> > This freeware programme is excellent for getting information about your
> > computer:
> > Everest Home Edition (freeware)
> > http://www.majorgeeks.com/download4181.html
> >
> > Tip: To copy select Report, Quick Report, Plain Text, highlight required
> > text, right click and select copy. However, whilst this is fine for
> > posting small amounts of information into newsgroup messages
> > longer reports will irritate other newsgroup subscribers.
> >
> > --
> >
> > Hope this helps.
> >
> > Gerry
> > ~~~~
> > FCA
> > Stourport, England
> >
> > Enquire, plan and execute
> > ~~~~~~~~~~~~~~~~~~~
> >
> > "Des" <ontherock@xxxxxxxxxxxxxxx> wrote in message
> > news:F4019770-25E3-4C64-865F-8AC173336960@xxxxxxxxxxxxxxxx
> > > Thank you.
> > > I have look over both the system and application logs and there are no
> > > warnings or error reports. there appears to be no record of the turn off.
> > > Only the running state, and then the new running state is recorded - no
> > > "off"
> > > For example, from the System log:
> > >
> > > Event Type: Information
> > > Event Source: Service Control Manager
> > > Event Category: None
> > > Event ID: 7036
> > > Date: 1/13/2006
> > > Time: 2:37:13 PM
> > > User: N/A
> > > Computer: LAPTOP
> > > Description:
> > > The HTTP SSL service entered the running state.
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > >
> > > Then, from the restart:
> > >
> > >
> > > Event Type: Information
> > > Event Source: EventLog
> > > Event Category: None
> > > Event ID: 6009
> > > Date: 1/13/2006
> > > Time: 4:44:39 PM
> > > User: N/A
> > > Computer: LAPTOP
> > > Description:
> > > Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > >
> > > There are more records in the log both before and after, but nothing the
> > > has
> > > been highlighted as an error or warning.
> > >
> > >
> > > "Gerry Cornell" wrote:
> > >
> > >> Des
> > >>
> > >>
> > >> Please check Event Viewer for Warning / Error Reports in
> > >> the System and Application logs for the time the machine
> > >> switches itself off and post copies.
> > >>
> > >> You can access Event Viewer by selecting Start, Administrative
> > >> Tools, and Event Viewer. When researching the meaning of the
> > >> error, information regarding Event ID, Source and Description
> > >> are important.
> > >>
> > >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> > >> http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech
> > >>
> > >> Part of the Description of the error will include a link, which you
> > >> should double click for further information. You can copy using
> > >> copy and paste. Often the link will, however, say there is no
> > >> further information.
> > >> http://go.microsoft.com/fw.link/events.asp
> > >> (Please note the hyperlink above is for illustration purposes only)
> > >>
> > >> A tip for posting copies of Error Reports! Run Event Viewer and
> > >> double click on the error you want to copy. In the window, which
> > >> appears is a button resembling two pages. Double click the
> > >> button and close Event Viewer. Now start your message (email)
> > >> and do a paste into the body of the message. This will paste the
> > >> info from the Event Viewer Error Report complete with links
> > >> into the message. Make sure this is the first paste after exiting
> > >> from Event Viewer.
> > >>
> > >> --
> > >>
> > >> Hope this helps.
> > >>
> > >> Gerry
> > >> ~~~~
> > >> FCA
> > >> Stourport, England
> > >>
> > >> Enquire, plan and execute
> > >> ~~~~~~~~~~~~~~~~~~~
> > >>
> > >>
> > >> "Des" <ontherock@xxxxxxxxxxxxxxx> wrote in message
> > >> news:EA17907A-D4F8-4994-9A89-B83AD0FC7165@xxxxxxxxxxxxxxxx
> > >> > My laptop, a Toshiba A70 (PSA70C-ML100E), has 512 RAM preinstalled. I
> > >> > recently purchased 1Gb PC2700 of Kingston RAM(kVR333X64SC25/1G) to run
> > >> > the
> > >> > machine at it's max capacity.
> > >> > It mostly runs beautifully, except....When I run a lengthy program such
> > >> > as
> > >> > a
> > >> > full scan on Norton's anti virus, or a lengthy scan of Spybot's S&D, my
> > >> > machine simply turns off!
> > >> > Is this a RAM problem? XP problem? Any direction or help would be
> > >> > appreciated.
> > >> > Des
> > >>
> > >>
> > >>
> >
> >
> >
.