Re: Windows Freezes Daily

From: "Nancy" <Nancy@xxxxxxxxxxxxxxxxxxxxxxxxx>
Date: Thu, 5 Jan 2006 14:44:03 -0800

CPU usage (I have one of my graphic programs open, using MS Messenger, Yahoo
Messenger is open and listening to streaming media player - among the other
programs) When the computer freezes, usually I'm not using a graphic program
or doing anything intensive and it does not appear to happen with any
particular program open (although it may be one of the TSRs --- is that term
still used?)

CPU usage 2% - 10%
PF usage 846 MB

Totals
Handles 19552 - 19567
threads 782 - 788
processes 69

Physical memory

total 1563944
available 907492 ---- 900340
system cashe 735548

commit charge 846M / 2904M

total 866084
limit 2974560
peek 874824

kernel memory 105412
paged 66556
non paged 38856

Numbers above, fluctuating slightly in the range stated - no major peeks as
I type

No question marks in the devise manager (one of the first things that was
checked - and I have verified many times)

I am using Norton antivirus 2005 (through systemworks) and virus definitions
are updated at least once weekly and virus scan runs daily at 4:00AM
(computer has not froze during a virus scan yet) (no - I do not use goback -
I learned that one the hard way)

I will download the Pagefile monitor and check that. I have also ran HD
tune several times and no errors reported. One of the times the system
froze, the temp was reported as 34C so it was not overheating. temp range
maximum has been 38C and minimum 32C

I sure appreciate all of your help! thanks! :)

"Gerry Cornell" wrote:

> Nancy
>
> Can we try another tack and look at memory usage?
>
> Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab.
> What is the Total, the Commit Charge and the Peak?
>
> You may check on pagefile (virtual memory) usage with Page File Monitor for
> XP:
> http://www.dougknox.com/
>
> If you get anything much more than 20 / 30 mb virtual memory usage the
> system for some reason needs to resort to using virtual memory. Given the
> amount of memory you have I would not expect this to be happening but let's
> see if it is? The system uses virtual memory for a limited number of tasks
> rather than RAM memory so you will always see some virtual memory usage..
> Keep a check on this over a period of a day or so and see if you can detect
> what the position may be when you encounter a freeze.
>
> Are there any yellow question marks in Device Manager? Right click on
> the My Computer icon on your Desktop and select Properties. Hardware,
> Device Manager. If yes what is the Device Error code?
>
> What anti-virus programme are you using?
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
> "Nancy" <Nancy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:EB83D06B-6F0E-4798-A17E-AA3EEFB4C61F@xxxxxxxxxxxxxxxx
> >I did post the ENTIRE system log over the past few days. There is NO error
> > logged when the system freezes - that's what makes this so frustrating -
> > because if there was an error, it would be easy to troubleshoot. Except
> > for
> > the occasional freezing, this is an extremely stable system and there is
> > only
> > a few (if any) error events that are logged. I did include the errors -
> > although none of them relate to the system freezing. When the computer
> > freezes, it logs information events and I clearly marked those. AGAIN,
> > when
> > the system freezes, there is NO ERROR EVENT LOGGED.
> >
> > Here is the first one:
> >
> > Information 1/4/2006 8:58:13 PM Tcpip None 4201 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:08 PM eventlog None 6005 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:08 PM eventlog None 6009 N/A YOUR-03667082DE
> >
> > FREEZE HAPPENED HERE - logged above (first time it's ever happened twice
> > in a day) Here is the information event that was logged when the system
> > froze (AGAIN, there was NO ERROR EVENT LOGGED) :
> >
> > Event Type: Information
> > Event Source: EventLog
> > Event Category: None
> > Event ID: 6009
> > Date: 1/4/2006
> > Time: 8:58:08 PM
> > User: N/A
> > Computer: YOUR-03667082DE
> > Description:
> > Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> >
> > Here is the COMPLETE system log over the past few days (including the few
> > error logs) NONE of the few error logs correspond to the system freezing.
> > Once again, except for the occasional freezing, this is an EXTREMELY
> > stable
> > system that rarely gives any errors or problems.
> >
> >
> > Type Date Time Source Category Event User Computer
> > Information 1/4/2006 9:00:03 PM RemoteAccess None 20158 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 8:59:55 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:59:51 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:59:47 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:59:13 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:59:08 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:59:03 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:58:46 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:45 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:45 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:58:40 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:40 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:58:38 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:38 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:58:37 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:37 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:58:30 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:58:29 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:58:29 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:29 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:29 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:58:29 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 8:58:29 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> >
> > Information 1/4/2006 8:58:13 PM Tcpip None 4201 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:08 PM eventlog None 6005 N/A YOUR-03667082DE
> > Information 1/4/2006 8:58:08 PM eventlog None 6009 N/A YOUR-03667082DE
> >
> > FREEZE HAPPENED HERE (first time it's ever happened twice in a day)
> >
> > Event Type: Information
> > Event Source: EventLog
> > Event Category: None
> > Event ID: 6009
> > Date: 1/4/2006
> > Time: 8:58:08 PM
> > User: N/A
> > Computer: YOUR-03667082DE
> > Description:
> > Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> >
> > Information 1/4/2006 8:47:50 PM RemoteAccess None 20158 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 8:47:45 PM RemoteAccess None 20159 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 8:40:09 PM RemoteAccess None 20158 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 8:39:53 PM RemoteAccess None 20159 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 6:55:33 PM RemoteAccess None 20158 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 6:55:16 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:55:13 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:55:08 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:53:01 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:56 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:52 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:33 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 6:52:32 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 6:52:32 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:28 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 6:52:27 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:27 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 6:52:27 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:22 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 6:52:21 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:19 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:16 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 6:52:16 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:16 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:16 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 6:52:16 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 6:52:16 PM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> >
> > Information 1/4/2006 6:52:07 PM Tcpip None 4201 N/A YOUR-03667082DE
> > Information 1/4/2006 6:51:57 PM eventlog None 6005 N/A YOUR-03667082DE
> > Information 1/4/2006 6:51:57 PM eventlog None 6009 N/A YOUR-03667082DE
> >
> > FREEZE HAPPENED HERE
> >
> > Event Type: Information
> > Event Source: EventLog
> > Event Category: None
> > Event ID: 6009
> > Date: 1/4/2006
> > Time: 6:51:57 PM
> > User: N/A
> > Computer: YOUR-03667082DE
> > Description:
> > Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> >
> >
> > Information 1/4/2006 12:00:11 PM RemoteAccess None 20158 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 12:00:05 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 12:00:00 PM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:59:56 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:59:15 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:59:11 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:59:06 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:58:49 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 11:58:47 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 11:58:47 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:58:42 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 11:58:42 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:58:41 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 11:58:40 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:58:39 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 11:58:39 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:58:33 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:58:32 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 11:58:32 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 11:58:32 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:58:32 AM Service Control
> > Manager None 7035 SYSTEM YOUR-03667082DE
> > Information 1/4/2006 11:58:32 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> >
> >
> > Information 1/4/2006 11:58:21 AM Tcpip None 4201 N/A YOUR-03667082DE
> > Information 1/4/2006 11:58:11 AM eventlog None 6005 N/A YOUR-03667082DE
> > Information 1/4/2006 11:58:11 AM eventlog None 6009 N/A YOUR-03667082DE
> > Information 1/4/2006 11:18:27 AM eventlog None 6006 N/A YOUR-03667082DE
> >
> > NO FREEZE
> >
> > Information 1/4/2006 11:18:18 AM Application Popup None 26 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 11:17:58 AM RemoteAccess None 20159 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 11:17:57 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
> > Information 1/4/2006 11:16:12 AM RemoteAccess None 20158 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 11:16:07 AM RemoteAccess None 20159 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 11:13:50 AM RemoteAccess None 20158 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 11:13:43 AM RemoteAccess None 20159 N/A
> > YOUR-03667082DE
> > Information 1/4/2006 8:20:25 AM Service Control
> > Manager None 7036 N/A YOUR-03667082DE
.

References:
- RE: Windows Freezes Daily
  - From: Nancy
- Re: Windows Freezes Daily
  - From: Gerry Cornell
- Re: Windows Freezes Daily
  - From: Nancy
- Re: Windows Freezes Daily
  - From: Gerry Cornell
- Re: Windows Freezes Daily
  - From: Nancy
- Re: Windows Freezes Daily
  - From: Gerry Cornell

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