RE: Windows Freezes Daily

Back to the drawing board :(

System is still freezing regularly (but not frequently.

This is likely a normal event (HP never said anything about it) but happens
at the same time as the freeze:

Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free

What is this? Since HP never mentioned it in the eventvwr logs I sent them,
I assume it is a natural process? Microsoft info link IDs it as a normal
event - although why would it happen at the same time the system freezes?
Just what exactly is this?








"Nancy" wrote:

> I have ran every scan for viruses and malware. My computer is clean. HD
> crashed a month ago (new computer, under warranty) so new HD was reformatted
> and windows reinsalled (by HP authorized repair station) Problem started
> occuring before the old HD crashed so it does not appear to be HD related.
> repair station also ran antivirus and spyware scanners and found nothing.
> They also checked all the hardware and found no problem. Previously system
> froze randomly every few days to few weeks. It is now occuring every 1-2
> days. Computer was new in february 2005 and started freezing in september
> (once a day at random times and never on startup) ctrl-alt-del does not
> work when frozen - I have to power off. It reboots fine. freezing never
> happens at restart - and does not matter what programs are running. I
> contaced HP and did everything they suggested including checking for
> conflicts, limiting startup programs, checking every hardware installed,
> running scandisk and defrag (200gig HD 94% free space) I only use one
> antivirus program and have tried different anti-spyware programs and
> uninstalling the old ones thinking there may be a conflict (doesn't matter -
> freeze happens no matter what) I scan for viruses and spyware every day
> (Norton - and online scans at trendmicro and pandasoft regularly) I have
> checked the security on my computer at various sites and it says my computer
> is extremely secure. Recently upgraded RAM thinking it may be a memory
> problem (went from 512MB to 1.5gig) processor is 3.2gig I connect wireless
> on an extremely secure router (and have since july - problem did not start
> until september) None of my files are shared and intrusion detection is very
> secure. Computer freezes at random times with different programs - does
> not seem to be ryhme or reason to it. Ran eventvwr after restart and does
> not seem to show a problem. There is no conflict when I check for hardware
> conflicts. I made sure my wireless network connection is the only one
> enabled. Techs cannot find any problem and I did everything HP online
> support suggested. ALL of my windows (XP home) updates are installed -
> including the optional updates. This problem continues even with the newly
> formatted new HD so I don't believe it's the HD or corrupt windows. SP2 if
> that matters. When it freezes, there is no error screen or no way to get to
> the task manager - must power off to reboot.
>
> Here is the specs on the computer:
>
> HP Pavilion a820n desktop WinXP SP2 (completely updated)
> 3.2gig processor
> 1.5gig RAM (just upgraded from 512MB)
> 200gig HD (94% free)
>
> Only hardware upgrades since new was the wireless card (linksys) and the new
> HD after the HD hardware failure (repair station installed, formatted and
> they reinstalled the wireless software) and the 1gig RAM although problems
> started before the new HD and the RAM upgrade.
>
> Freezes even happen within a few hours of running scandisk / defrag and
> knowing there is no viruses or malware (I was completely scanning everything
> when it first started freezing thinking it was viral related) I am a fanatic
> keeping viruses, adware, and spyware out (repair station says my computer is
> the cleanest they've seen)
>
> I am out of ideas on what could be wrong and how to fix. Every time I
> thought I found the problem, it continues to freeze up. Never more than once
> a day (so far anyway) Minutes to a couple of days after reboot (usually at
> least several hours)
.

Relevant Pages

  • Re: Random Freezing
    ... It just freezes at random times, ... Random "freezing" usually indicates a hardware problem. ...
    (microsoft.public.windowsxp.general)
  • RE: Windows Freezes Daily
    ... > They also checked all the hardware and found no problem. ... > conflicts, limiting startup programs, checking every hardware installed, ... Computer freezes at random times with different programs - does ... > the task manager - must power off to reboot. ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: Windows Freezes Daily
    ... Have you looked at HD Tune? ... >> They also checked all the hardware and found no problem. ... Computer freezes at random times with different programs - ... I made sure my wireless network connection is the only one ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: Freezing up!!
    ... > freezing up on my for a period of two weeks, ... It sounds like you have failing hardware. ... and feel if the laptop is getting too hot. ... Testing hardware failures often involves swapping out suspected parts ...
    (microsoft.public.windowsxp.general)
  • Re: windows explorer freezing
    ... Sometimes other things are freezing, ... even occassioally forcing me to reboot by killing power because I cant ... Here are some general hardware ... Testing hardware failures often involves swapping out suspected parts ...
    (microsoft.public.windowsxp.general)