RE: HELP!!! Many problems since about 5 days ago...I'm new at this
- From: flying <flying@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 24 Dec 2005 11:15:01 -0800
LMonte,
SpyBot S&D is not an anti-virus program. It is an anti-spyware program.
It's regarded as being good at what it does. Perhaps it has a disabling
feature that will allow you to temporarily turn it off when you are
attempting to install a program.
Are you using an anti-virus program? It could be interfering with
installations, if you do not temporarily turn it off when making
installations.
You asked about a good, free anti-virus program. AVG is highly regarded by
many. It is available for download here:
http://free.grisoft.com/freeweb.php/doc/2
Back to Anti-Spyware programs. Another good, free one is Ad-Aware SE
Personal. It's available for download here:
http://www.lavasoftusa.com/software/adaware/
Please be sure to keep your anti-virus and anti-spyware programs updated,
whatever programs you use.
"It asked me, as I was troubleshooting to
put in the 25 number code, and it says it doesn't recognize it as belonging
to me. I know that, it was a friends CD to help me update Office 97."
This was not a legal action on your's and your friends's part. Legally, you
are required to purchase a license, which is expensive.
Office 97 is still a good office product. Stay with it, or you could
replace it with Open Office. Open Office is a free download here:
http://www.openoffice.org/
I'm not going to venture into the problem of installing updates or
uninstalling MS Office, except to again say that you might have encountered
the problem of not having closed all programs before attempting to make the
installations. I hope someone more knowledgeable about troubleshooting
installation problems will chime in and help you.
I hope I have been of some help to you. Merry Christmas! and a Happy New
Year! to you and yours.
"LMonte" wrote:
> I have an XP, Pavillion. DSL connection. I am not a techie!!! I can follow
> simple directions, if you don't assume that I know something. Here goes:
>
> I wanted to uninstall SpyBot, after many problems, I finally updated it to
> the 1.4, runs ok now.
> After a couple of the Windows Update, the patches either weren't there or I
> could not find the path. Update would tell me that it could not install, it
> would download it ok, but not be able to install.
> I have an Office cd which I installed a couple of months of ago. Word and
> Excel was okay on it, till these problems started happening. Office updates,
> since about 5 days are not installing also.
> Most annoying problem is Windows Installer tries to install a program, but
> I'm not installing anything!? I'm confused.
> I've been told it's a registry problem.
> Now I can't even uninstall Office. It asked me, as I was troubleshooting to
> put in the 25 number code, and it says it doesn't recognize it as belonging
> to me. I know that, it was a friends CD to help me update Office 97.
> I know this is alot, this is also how confused and frustrated I am.
> Okay, if I get through this, what's the best Free Anti-Virus out there, or
> the least expensive. Money or I should say, lack of it, is a problem right
> now! Thank you all for treating me with kid gloves. Merry Christmas to all!
.
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