Re: Installing/uninstalling Office XP Pro - HELP!!!

Try asking them here.

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.office.setup&cat=en_US_7af7452c-645b-4527-8850-1bac042c6bfe&lang=en&cr=US

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

<Asaf.Louzon@xxxxxxxxx> wrote:
| Hello.
|
| I accidently deleted office xp from my computer.
|
| Now I can't uninstall it nor can I reinstall it. When trying to
| uninstall using the add/remove programs I get "2211 - an internal error
| has occured ( Registry
| )
| and when I try to reinstall I get the same error.
| I haven't ran any registry cleaner yet.
| Did a spyware check using adware.
|
| Also, when trying to install only, I get the following error message:
| Error signature:
| ProdCode : {90280409-6000-11D3-8CFE-0050048383C9} ProdVer :
| 10.0.2627.0
| Action : FileCost ErrNum : 2211 Err0 : x Err1 : Registry
|
| Err2 : x
|
| This is the technical information that was generated in the error file.
| SOrry if this is so long.
| Thanks,
| Asaf.
|
| - - - - - - - - - - - - - - - - - - - - - - -
| Launch Setup
| 19/08/2005 19:08:38
| Detected Windows Info:
| PlatformId = 2
| MajorVersion = 5
| MinorVersion = 1
| Setup path: D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint,
| outlook, access, frontpage)\SETUP.EXE
| Searching for .INI file: SETUP.INI
| D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint, outlook,
| access, frontpage)\FILES\SETUP\SETUP.INI
| Settings file located: D:\WWW\Microsoft Office XP PRO (word, excel,
| powerpoint, outlook, access, frontpage)\FILES\SETUP\SETUP.INI
| GetTempPath returned: C:\DOCUME~1\ASAFL~1\LOCALS~1\Temp\
|
| NT Version 5 detected
| NT Service Pack 0x0 detected. (Minimum 0x600 required)
| Loading MSI Library....
| C:\WINDOWS\system32\MSI.DLL
| .. succeeded.
| DllGetVersion succeeded.
| Using Darwin Version 1.10.1029.0 from .ini file
| Minimum MSI version required is 1.10.1029.0
| MSI.DLL version installed now is 3.1.4000.0
| Trying to get version of
| C:\WINDOWS\system32\msiexec.exe
| ...succeeded.
| C:\WINDOWS\system32\msiexec.exe is version 3.1.4000.1823
| Reading settings file
| D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint, outlook,
| access, frontpage)\FILES\SETUP\SETUP.INI
| Located: D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint,
| outlook, access, frontpage)\PROPLUS.MSI
| Package to install: D:\WWW\Microsoft Office XP PRO (word, excel,
| powerpoint, outlook, access, frontpage)\PROPLUS.MSI
| Checking for Windows Installer....
| C:\WINDOWS\system32\MSI.DLL
| .. succeeded.
| Checking for any beta version of the product.
| Tahoma (TrueType) listed in D:\WWW\Microsoft Office XP PRO (word,
| excel, powerpoint, outlook, access, frontpage)\FILES\SETUP\SETUP.INI is
| Version 2.30
| Tahoma (TrueType) is already on the system, no need to install newer
| font
|
| Tahoma Bold (TrueType) listed in D:\WWW\Microsoft Office XP PRO (word,
| excel, powerpoint, outlook, access, frontpage)\FILES\SETUP\SETUP.INI is
| Version 2.30
| Tahoma Bold (TrueType) is already on the system, no need to install
| newer font
|
| OSP - Display full UI
| General properties added: LAUNCHEDFROMSETUP=1
| SETUPEXEPATH="D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint,
| outlook, access, frontpage)\"
| Writing Task:
| C:\WINDOWS\system32\msiexec.exe
| /I "D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint, outlook,
| access, frontpage)\PROPLUS.MSI" METRICSSOURCE="D:\WWW\Microsoft Office
| XP PRO (word, excel, powerpoint, outlook, access, frontpage)"
| LAUNCHEDFROMSETUP=1 SETUPEXEPATH="D:\WWW\Microsoft Office XP PRO (word,
| excel, powerpoint, outlook, access, frontpage)\"
| Looking for setup tasks to process.
| 19/08/2005 19:08:39 WaitForMsiExecDone...
| 19/08/2005 19:08:39 WaitForMsiExecDone exits
| Verifying install package is available
| DWSETUPLOGFILE="C:\DOCUME~1\ASAFL~1\LOCALS~1\Temp\Office XP
| Professional with FrontPage Setup(0001).txt"
| DWMSILOGFILE="C:\DOCUME~1\ASAFL~1\LOCALS~1\Temp\Office XP Professional
| with FrontPage Setup(0001)_Task(0001).txt"
| Command Line Logging Parameters: /I "D:\WWW\Microsoft Office XP PRO
| (word, excel, powerpoint, outlook, access, frontpage)\PROPLUS.MSI"
| METRICSSOURCE="D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint,
| outlook, access, frontpage)" LAUNCHEDFROMSETUP=1
| SETUPEXEPATH="D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint,
| outlook, access, frontpage)\" /lvpiwaeo
| "C:\DOCUME~1\ASAFL~1\LOCALS~1\Temp\Office XP Professional with
| FrontPage Setup(0001)_Task(0001).txt" LOGVERBOSE=1
| 19/08/2005 19:08:39
| Executing Task:
| Microsoft Office XP Professional with FrontPage
| "C:\WINDOWS\system32\msiexec.exe" /I "D:\WWW\Microsoft Office XP PRO
| (word, excel, powerpoint, outlook, access, frontpage)\PROPLUS.MSI"
| METRICSSOURCE="D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint,
| outlook, access, frontpage)" LAUNCHEDFROMSETUP=1
| SETUPEXEPATH="D:\WWW\Microsoft Office XP PRO (word, excel, powerpoint,
| outlook, access, frontpage)\" /lvpiwaeo
| "C:\DOCUME~1\ASAFL~1\LOCALS~1\Temp\Office XP Professional with
| FrontPage Setup(0001)_Task(0001).txt" LOGVERBOSE=1
| DWSETUPLOGFILE="C:\DOCUME~1\ASAFL~1\LOCALS~1\Temp\Office XP
| Professional with FrontPage Setup(0001).txt"
| DWMSILOGFILE="C:\DOCUME~1\ASAFL~1\LOCALS~1\Temp\Office XP Professional
| with FrontPage Setup(0001)_Task(0001).txt"
| Type: msi
| Ignore Return Values: False
| Reboot: False
|
| Successfully launched MsiExec....
| 19/08/2005 19:10:23 Chained install return code: 1603
| Shutting down chained setup processing.
| Set Verbose logging for subsequent setup.
|
|
| ***** Setup exits
| 19/08/2005 19:10:23
| (return = 1603)
|


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