RE: Total System Hang

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Hey,
The DMA for both optical drives is off, that's not the way it should be for
the best optimal performance, I would think..In the bios did you set those
drives to auto configure? Were the jumpers set to master/slave or cable
select mode? All drives need to be set same, either or, ie..all on cable
select or all using the master/slave configuration..
Oh, and your infotool info is the same, the version 3.02 is not what I am
downloading from the link I provided in the post, It 's still ver 3.00.. The
drive info should appear as follows..

Nero InfoTool 3.00

Drive Information
------------------
Drive : GENERIC DVD DUAL 4XMax
Type : DVD±R/RW Recorder
Firmware Version : 2.60
Buffer Size : 8 MB
Date : 04-04-12
Serial Number
Vendor Specific : 04/04/12¨e
Drive Letter : G:\
Location : 1:0
Mechanism : Tray
Read Speed : 52 , 51 , 50 , 49 , 48 , 47 , 46 , 45 , 44 , 43
, 42 , 40 , 39 , 38 , 37 , 36 , 35 , 34 , 33 , 32 , 31 , 30 , 29 , 28 , 27 ,
26 , 25 , 24 , 23 , 22 , 21 , 20 , 19 , 18 , 17 , 16 , 15 , 14 , 13 , 12 , 11
, 10 , 9 , 8 , 7 , 6 , 5 , 4 , 3 , 2 , 1 X
Write Speed : 24 , 20 , 16 , 8 , 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection


: Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO 96

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4


You are cutting & pasting, right? Anyway, see the link below for the latest
corresponding driver that I could find for your raid card, you know your
model if you see it..Just a thought, you might update the raid card driver
too..
http://www.promise.com/support/download/download2_eng.asp?productId=87&category=driver&os=0&go=GO
Hope this info can help..
Later..
j;-j


"Paul" wrote:

> I had problems before when I put my two CD/DVD drives on the same channel. I
> just couldn't get them to work. So, I mixed the pairings with the hard
> disks. Since then I've added more parts, but kept the same configuration.
>
> I'll check out that Intel Driver and let you know how it goes.
>
> Sorry, here's a new Infotool report.
>
>
> Nero InfoTool 3.02
>
> Drive Information
> ------------------
> Drive : ASUS DVD-RW DRW-0402P
> Type : Combo Drive
>
> Drive Information
> ------------------
> Drive : TOSHIBA DVD-ROM SD-M1202
> Type : DVD-ROM Drive
>
> Interface Information
> ---------------------
> Adapter 1
> ---------
> Description : Primary IDE Channel
>
> Driver
> Description : System32\DRIVERS\IdeChnDr.sys
> Company : Intel Corporation
> Version : 2.2.0.2126, 04/10/2002
> Description : Intel Application Accelerator Driver
>
> Attached Devices
> Description : Master: WDC WD400AB-00BVA0
> Type : Disk Drive
> DMA : On
> Description : Slave: ASUS DVD-RW DRW-0402P
> Type : CD-Rom Drive
> DMA : Off
> Autorun : On
>
> Adapter 2
> ---------
> Description : Secondary IDE Channel
>
> Driver
> Description : System32\DRIVERS\IdeChnDr.sys
> Company : Intel Corporation
> Version : 2.2.0.2126, 04/10/2002
> Description : Intel Application Accelerator Driver
>
> Attached Devices
> Description : Master: ST3120024A
> Type : Disk Drive
> DMA : On
> Description : Slave: TOSHIBA DVD-ROM SD-M1202
> Type : CD-Rom Drive
> DMA : Off
> Autorun : On
>
> Adapter 3
> ---------
> Description : Promise Technology Inc. Ultra IDE Controller
>
> Driver
> Description : System32\DRIVERS\ultra.sys
> Company : Promise Technology, Inc.
> Version : 2.00.0.42
> Description : Promise Ultra Series Driver for Windows2000
>
> Attached Devices
> Description : ID 0 (0): WDC WD2000JB-00EVA0 15.0
> Type : Disk Drive
> Description : ID 1 (0): WDC WD800JB-00FMA0 13.0
> Type : Disk Drive
>
> Software Information
> --------------------
> Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2)
> DirectX : DirectX 9.0c
>
>
> Hardware Information
> --------------------
> CPU : Intel Pentium 4 Processor 2533 MHz
> Bus Speed : 133 MHz
> Motherboard : ASUSTeK P4T533-C
> System : System System Name
> BIOS : Award ASUS P4T533-C ACPI BIOS Revision 1010
> Memory : 1536 MB
> Sound : SB Audigy 2 Audio [FF00]
> Video : MSI MS-StarForce GeForce FX 5900XT (NVIDIA GeForce FX
> 5900XT)
>
>
> "Jaymon" wrote:
>
> > Paul,
> > Update Nero first of all and get the newer ver of the infotool here..
> > http://www.nero.com/en/nero-up.php
> > http://www.nero.com/en/Info_Tool.html
> > Here is my info to compare, I don't have a raid card, but it may be the
> > drivers that are causing you to be missing the advanced settings tab..Mine
> > are signed from MS and yours are from Intel, are they signed?
> > Also, Norton has been known to have a prob with Intel's app excel driver. I
> > don't use it for now, (I do use NIS) until I can update a Norton fix , just
> > haven't gotten around to it yet..
> >
> > Nero InfoTool 3.00
> >
> > Interface Information
> > ---------------------
> > Adapter 1
> > ---------
> > Description : Primary IDE Channel
> >
> > Driver
> > Description : system32\DRIVERS\atapi.sys
> > Company : Microsoft Corporation
> > Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
> > Description : IDE/ATAPI Port Driver
> >
> > Attached Devices
> > Description : Master: Maxtor 6Y200P0
> > Type : Disk Drive
> > DMA : On
> > Description : Slave: Maxtor 6B250R0
> > Type : Disk Drive
> > DMA : On
> >
> > Adapter 2
> > ---------
> > Description : Secondary IDE Channel
> >
> > Driver
> > Description : system32\DRIVERS\atapi.sys
> > Company : Microsoft Corporation
> > Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
> > Description : IDE/ATAPI Port Driver
> >
> > Attached Devices
> > Description : Master: GENERIC DVD DUAL 4XMax
> > Type : CD-Rom Drive
> > DMA : On
> > Autorun : On
> > Description : Slave: TOSHIBA DVD-ROM SD-M1612
> > Type : CD-Rom Drive
> > DMA : On
> > Autorun : On
> >
> > Let me know what you think..
> > j;-j
> >
> > "Paul" wrote:
> >
> > > Here's some info,
> > >
> > > Nero InfoTool 2.27
> > >
> > > Drive Information
> > > ------------------
> > > Drive : ASUS DVD-RW DRW-0402P
> > >
> > > Drive Information
> > > ------------------
> > > Drive : TOSHIBA DVD-ROM SD-M1202
> > >
> > > Interface Information
> > > ---------------------
> > > Adapter 1
> > > ---------
> > > Description : Primary IDE Channel
> > >
> > > Driver
> > > Description : System32\DRIVERS\IdeChnDr.sys
> > > Company : Intel Corporation
> > > Version : 2.2.0.2126, 04/10/2002
> > > Description : Intel Application Accelerator Driver
> > >
> > > Attached Devices
> > > Description : Master: WDC WD400AB-00BVA0
> > > Type : Disk Drive
> > > DMA : On
> > > Description : Slave: ASUS DVD-RW DRW-0402P
> > > Type : CD-Rom Drive
> > > DMA : Off
> > > Autorun : On
> > >
> > > Adapter 2
> > > ---------
> > > Description : Secondary IDE Channel
> > >
> > > Driver
> > > Description : System32\DRIVERS\IdeChnDr.sys
> > > Company : Intel Corporation
> > > Version : 2.2.0.2126, 04/10/2002
> > > Description : Intel Application Accelerator Driver
> > >
> > > Attached Devices
> > > Description : Master: ST3120024A
> > > Type : Disk Drive
> > > DMA : On
> > > Description : Slave: TOSHIBA DVD-ROM SD-M1202
> > > Type : CD-Rom Drive
> > > DMA : Off
> > > Autorun : On
> > >
> > > Adapter 3
> > > ---------
> > > Description : Promise Technology Inc. Ultra IDE Controller
> > >
> > > Driver
> > > Description : System32\DRIVERS\ultra.sys
> > > Company : Promise Technology, Inc.
> > > Version : 2.00.0.42
> > > Description : Promise Ultra Series Driver for Windows2000
> > >
> > > Attached Devices
> > > Description : ID 0 (0): WDC WD2000JB-00EVA0 15.0
> > > Type : Disk Drive
> > >
> > > Hardware Information
> > > --------------------
> > > CPU : Intel Pentium 4 Processor 2533 MHz
> > > Bus Speed : 133 MHz
> > > Motherboard : ASUSTeK P4T533-C
> > > System : System System Name
> > > BIOS : Award ASUS P4T533-C ACPI BIOS Revision 1010
> > > Memory : 1536 MB
> > >
> > >
> > > I use the Nero burning software with it.
> > >
> > >
> > >
> > > "Jaymon" wrote:
> > >
> > > > Yep, I know what you mean..
> > > > No advanced settings tab?? What's your ver of XP? Retail or OEM? Computer
> > > > make and model? Hard drive and CD/DVD drive make and model? Do you have a
> > > > CD/DVD RW drive? Burning software installed?
> > > >
> > > > The reason for all the questions is that I had my advanced settings tab
> > > > disappear on my system. I got it back by uninstalling my old burning software
> > > > B's Clip and B's Recorder Gold 5 that came bundled with a CD RE drive that I
> > > > had removed from the system in order to install a DVD/CD combo drive. The
> > > > combo drive came with Nero and at the time I liked the other apps better. I
> > > > realized my mistake with the system being a little unstable at times as well
> > > > finally opting for signed and updated drivers, which restored reasonable
> > > > stability and the advanced settings tab too.
> > > > j:-j
> > > >
> > > > "Paul" wrote:
> > > >
> > > > > Sorry for not replying sooner. Life has been hectic.
> > > > >
> > > > > I've no advanced settings in there. In fact, I can't find anywhere that the
> > > > > DAM settings are.
> > > > >
> > > > >
> > > > > "Jaymon" wrote:
> > > > >
> > > > > > Sorry, Look in device manager, click the + next to IDE ATA/ATAPI controllers,
> > > > > > right click on the primary IDE channel, click properties, click advanced
> > > > > > tab...What is the current transfer mode for device 0, device 1? What about
> > > > > > the secondary IDE channel? What is it's current transfer mode for device 0,
> > > > > > device 1?
> > > > > > You mentioned that you had one HD and one CD on each channel and I am just
> > > > > > curious as to what the current transfer mode is for all of your devices on
> > > > > > both channels..
> > > > > > Hard drives usually use UDMA 5 mode and CD/DVD devices UDMA 2 mode, for
> > > > > > example. So, the Primary IDE channel device 0 should be the HD with UDMA 5
> > > > > > and device 1 the CD with UDMA 2, for their respective transfer mode settings.
> > > > > >
> > > > > > j;-)
> > > > > >
> > > > > > "Paul" wrote:
> > > > > >
> > > > > > > Sorry, you've lost me now. Where do I find these settings?
> > > > > > >
> > > > > > > I checked in the device manager, and can't see it. Is it a BIOS setting?
> > > > > > >
> > > > > > > "Jaymon" wrote:
> > > > > > >
> > > > > > > > In primary IDE channel properties under advanced settings tab are there 2 hd
> > > > > > > > devices 0/1 showing with transfer modes "ultra DMA mode 5", yes or no? If the
> > > > > > > > cd/dvd devices are paired on the secondary IDE channel devices 0/1 the
> > > > > > > > transfer mode for both should be "ultra DMA mode 2" is this what you have,
> > > > > > > > yes or no?
> > > > > > > > The reason I ask this, is if you mix hd and cd devices it could affect their
> > > > > > > > DMA..
> > > > > > > > A hd on the secondary channel may get set to DMA 2, a cd device to a higher
> > > > > > > > DMA than needed. I'm just curious what yours show for your connected devices
> > > > > > > > for both channels? If you are not experiencing any data loss or disk copy
> > > > > > > > errors, then don't worry about it..
> > > > > > > > Glad to here you solved your problem..
> > > > > > > > j;-j
> > > > > > > >
> > > > > > > > "Paul" wrote:
.



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