Re: control panel files deleted, how to reinstall

First, I had to start my computer in safe mode because when I double-click on
my computer nothing happens. In safe mode I found the system 32 folder. I
found only 2 files, cpl_moh and cpl_moh(2). I double-clicked both files and
got the message "Dell Moden-on-Hold" "X There is no supported modem
installed". I don't know what this means. And the control panel would not
open up. You also asked if I had multiple log ons for this machine. I
regret to say I do not, so I can not log on as a different user.

"Tom Felts" wrote:

> This is kind of a strange one.
>
> First, let us see if the control panel files are still really there.
>
> Double-click on my computer, and then the Windows folder, and then the
> System32 folder. Sort by name, and look for the files with the .cpl
> extension. If they are there, then you should be able to double-click on
> them, and they should open up OK.
>
> If that is the case, then I think we can re-build the start menu.
>
> Do you have multiple log ons to this machine? If so, can you log on as a
> different user, and see if the control panels show up for the other user?
>
>
>
>
> "miriam" <miriam@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:1560C56B-2B54-4BE5-9F67-CBE0DE3C4E07@xxxxxxxxxxxxxxxx
> > When I click on Control Panel or My Computer icon nothing happens. I
> > think
> > these files were deleted. My daughter was uninstalling McAfee and had to
> > boot into safe mode to manually delete McAfee. This must have deleted the
> > files needed for the Control Panel & My Computer.
> > I tried to reinstall windows XP from the original disk that came with my
> > computer. It would not re-nstall because it said the version that was
> > being
> > used is newer than what is on the original disk.
> > I tried restoring the computer 2 times but this did not help. I will not
> > let me restore before the date that she deleted McAfee and installed a new
> > Security Program.
> > Does anyone have any suggestions on how to fix this problem?
>
>
>
.

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