Re: System Restore not functioning
- From: "Will Denny" <willdenny@xxxxxxxx>
- Date: Fri, 22 Jul 2005 23:32:08 +0100
Hi
Try reinstalling System Restore:
Open Windows Explorer and go to the %systemroot%\inf folder. In the right
hand pane locate a file name sr.inf, right click on it and select 'Install'.
--
Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
"Tawnya" <Tawnya@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:825F3AC5-FBD0-4B3F-9436-B1AF8F136E99@xxxxxxxxxxxxxxxx
> Yes, they both say "Started". I tried to enable and disable the Sys
> Restore
> and re-booting in between. When I go back in to enable it, I get that
> same
> Generic Host Process error msg referenced in my original post. After
> closing
> the error msg and sending in my error report, if I try to manually create
> a
> restore point, I still get the svchost.exe Application Error msg
> referenced
> in my original post. Also, after disabling and re-enabling the SR, there
> are
> NO new check points. I have no check points, as they have been deleted
> for I
> don't know how long. Probably since my Sys Restore stopped functioning.
>
> Has anyone heard anything about the Sys Restore not functioning if Norton
> SystemWorks is on a system? I have that, but I don't use it. Our local
> computer repair shop must've put it on when we got a new motherboard.
>
>
> "Will Denny" wrote:
>
>> Hi
>>
>> Could you please check that the System Restore and Task Scheduler
>> Services
>> are running? From Start>Run type
>>
>> services.msc
>>
>> then scroll down the list to each of those Services and make sure that
>> 'Started' is in the Status column.
>>
>> It may be that one or more of the System Restore files have become
>> corrupt.
>> You will have to turn System Restore off/on - although you will lose any
>> existing checkpoints that may be still in place:
>>
>> Right click on My Computer and select Properties>System Restore. Enable
>> 'Turn off System Restore on all drives' - then reboot your PC. Go back
>> into
>> SR and disable 'Turn off...' and then reboot again. After the second
>> reboot
>> you should have one new checkpoint and SR should work properly after
>> that.
>>
>> --
>>
>> Will Denny
>> MS-MVP Windows Shell/User
>> Please reply to the News Groups
>>
>>
>> "Tawnya" <Tawnya@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:3CAEDD61-9F79-4D43-9FE1-00AFF5DAAD11@xxxxxxxxxxxxxxxx
>> > WinXP Pro SP2
>> >
>> > All of my sys restore points are gone. When I try to manually create a
>> > restore point, I get this:
>> >
>> > Generic Host Process for Win32 Services
>> > Error signature:
>> > szAppName : svchost.exe szAppVer : 5.1.2600.2180
>> > szModName : catsrvut.dll szModVer : 2001.12.4414.258 offset :
>> > 0001e522
>> >
>> > The technical info from this error msg is:
>> > C:\DOCUME~1\USD410~1\LOCALS~1\Temp\WER2c2b.dir00\svchost.exe.mdmp
>> > C:\DOCUME~1\USD410~1\LOCALS~1\Temp\WER2c2b.dir00\appcompat.txt
>> >
>> > The computer then says to shut down and try system restore again. When
>> > I
>> > do
>> > this, the sys restore still will NOT work. It will then give me this
>> > msg
>> > when I try to manually create a restore point:
>> >
>> > svchost.exe - Application Error
>> > The exception Illegal Instruction
>> > An attempt was made to execute an illegal instruction. (Oxc000001d)
>> > occured
>> > in the application at location 0x6fb2e522.
>> >
>> > I have been trying to troubleshoot by reading in discussion groups, and
>> > believe me, I have tried every solution presented. When I try to
>> > re-install
>> > Sys Restore, I come to a block because my system is missing the sr.sys
>> > file
>> > from the SP2 update. I have done a search on my system for this file,
>> > and
>> > I
>> > cannot find in anywhere, so I downloaded the SP2 update onto a disk to
>> > see
>> > if
>> > I could access the sr.sys file from that-- NO DICE. It tells me that
>> > the
>> > sr.sys file cannot be accessed from that brand new SP2 download. I
>> > also
>> > tried pointing it to c:\windows\servicepackfiles\i386--- NO DICE.
>> > However,
>> > my sys already has the SP2 update that was done by our local computer
>> > store
>> > from their CD. I am no computer guru, so perhaps there is something I
>> > need
>> > to do in order to be able to access the sr.sys file from the SP2 update
>> > that
>> > I downloaded yesterday??
>> >
>> > I have also looked at my error logs, and here is what that tells me:
>> > Event Type: Information
>> > Event Source: SRService
>> > Event Category: None
>> > Event ID: 116
>> > Date: 7/21/2005
>> > Time: 10:33:41 AM
>> > User: N/A
>> > Computer: USD-84YJCUR9M73
>> > Description:
>> > System Restore monitoring was disabled on all drives.
>> >
>> > For more information, see Help and Support Center at
>> > http://go.microsoft.com/fwlink/events.asp.
>> >
>> >
>> > I clicked on the above link, and there is no help or articles for event
>> > ID
>> > 116.
>> >
>> > Also, when I open up SR settings, it says it is monitoring drive C.
>> >
>> > When I type CMD in the Run feature, Task Scheduler and System Restore
>> > Service appear on the start up list.
>> >
>> > I have a 60gb hard drive, and I have 43.71gb free (78% free), but I do
>> > recall that I did receive a low memory warning in one of the many error
>> > messages that I received. How can I receive a low memory error msg
>> > when I
>> > have 78-80% of free space??
>> >
>> > Please help me. My kids think I'm addicted to my computer these days
>> > because I have been trying so hard to resolve this problem.
>> >
>> > I am NOT a computer guru, so keep it as simple as possible. Thanks so
>> > much!
>> >
>> >
>> >
>> >
>> >
>> >
>>
>>
>>
.
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