Re: I deleted something I shouldn't have...

Hi, Bryan,
If I had your problem, I would give serious consideration to uninstalling
all vestiges of Norton
Symantec products from my computer by following the information on the
Symantec website. I hope you can successfully access the website. There's a
lot of reading to do, a lot of links to follow, and a lot of attention to
detail required. After following the appropriate links and after having
successfully uninstalled all Norton products from my computer, I would follow
Symantec's instructions for reinstalling the products I wanted to reinstall.

If your version of Internet Security is 2003 or earlier, use this link:
http://service1.symantec.com/SUPPORT/sunset-c2001kb.nsf/b2800a763e9ac79a85256ee600534d6e/6bda05684c3c813e85256ede004ddaf6?OpenDocument&src=bar_sch_nam

If your version is 2004, use this link:
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2003111409501936?Open&src=bar_sch_nam&docid=2001031603570665&nsf=nip.nsf&view=b2800a763e9ac79a85256ee600534d6e&dtype=&prod=&ver=&osv=&osv_lvl=

We have used the tool to remove 2003 and earlier products, and have had
great success doing so. We have not had to use the instructions to remove
2004 Norton products; but if they work as well as the ones we used, you will
be a happy camper.

Good luck!

"Bryan Bard" wrote:

> Oh, and also the answer to error msgs for sys restore - I don't get any,
> just a blank window, sometimes it wont' even give me the blank window.
>
> "Bert Kinney" <bert@xxxxxxxxxx> wrote in message
> news:%23V%232RNIjFHA.2444@xxxxxxxxxxxxxxxxxxxxxxx
> > Hi,
> >
> > What happen when you try to run System Restore? Do you receive any error
> > messages?
> >
> > Here are some troubleshooting tips for System Restore in Windows XP.
> >
> > Go to Start - Run and type eventvwr.msc and press enter.
> > Click on System in the left pane.
> > Click the gray title "Source" at the top of the source name column in the
> > right pane to sort by source name, look for "sr" and "srservice".
> > Double click on each of these events, then click on the button below the
> > two arrows in the upper right corner. This will copy the event information
> > to the clipboard. Paste the information for each of the two event here.
> > This will help us in diagnosing the problem.
> > System Restore Failures to restore:
> > http://bertk.mvps.org/html/srfail.html
> > System Restore fails to create an automatic restore point:
> > http://bertk.mvps.org/html/srauto.html
> >
> > --
> > Regards,
> > Bert Kinney MS-MVP Shell/User
> > http://dts-l.org/
> >
> >
> > Bryan Bard wrote:
> >> HELP! I was attempting to uninstall Norton antivirus and
> >> firewall, I did so via add/remove programs, but then I
> >> did a search on both Norton and Symantec and manually
> >> deleted all files there. Now I can't run IE or system
> >> restore, I've tried safe mode with no results, also tried
> >> restoring the files from recycle bin but I don't think
> >> they were all there. Does anyone know what I may have
> >> done or how to fix? Email seems to be the only thing
> >> still working, and I don't want to have to do a full
> >> restore from CD and lose all my files.
> >> HELP PLZ,
> >> thanks
> >> b
> >
> >
>
>
>
.

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