Re: NTLDR is Missing....
- From: Claude LaFrenière <No_InterNUT@xxxxxxxxxxxxxx>
- Date: Fri, 3 Jun 2005 17:48:32 -0400
Bonjour *Lyoncoeur* :
> This system was upgraded to Windows XP Home edition, from 98, when the
> owner called with this problem, I figgured that it was the typical
> Q314057 problem... However. I don;t think so anymore.
>
> My reasons...
>
> 1. The upgrade was successfull, it worked for several days and the
> owners were highly pleased with the results.
>
> 2. Before the problem reared it's ugly head, the owner had read email,
> then closed outlook express and the desktop was all "messed up" so they
> restarted the system. that's when the error started.
>
> 3. The full error never shows on the screen, just NTLDR is Missing, and
> a flashing curser. no "press any key to restart" and the HD access
> light is on steady... for over 24hrs it was left like this.
>
> When I booted the system using the XP CD and got to the recovery
> console, I was horrorfied to find that there were no files to be found
> on the drive, BUT more then 7gb of space being used by somthing. This
> is a 70+ GB drive partitioned into to relatively equal parts.
>
> I Used a Win98 Boot disk and went into Fdisk to examine the partitions,
> it listed the two partitions as expect however I was suprised to find
> that they were FAT32 {I diden't realise that XP would install on
> Fat32...but I guess you learn somthing every day}
>
> I tried putting the drive into a working XP system to see if I could
> read the contens that way, same thing, two roughly equal partitions,
> one empty and unused, the other "empty" but 7GB used.
>
> I tried using a freeware {Disk Investigator} to try to read the raw
> data from some of the used clusters and did find some data, but why is
> it not visiable to the system, as either files or folders?}
>
> I suspect a rather nasty virus that the user got when reading that last
> email session...that's then the troubles seemed to manifest. but
> perhaps I am missing somthing? I invite suggestions and insight on this
> matter. and is there any idea wf what I can do to recover the data?
>
> Cheers!
> Eric Malain
A) NTLDR Problem and Solution
1- Boot with the W xp CD
2- choose "R" to repair
3- From the Repair console answer to the questions:
- On which installation blah blah : choose 1
- Password : enter the admin password
- Destination blah blah C: or whatever : enter Yes
4- Enter this command to reinstall NTLDR :
fixboot
then exit and restart the computer...
This procedure fix the probleme with the NT Loader.
B) Missing data in the partitions ???
Well : frankly I don't know. It's seems that the user instead of killing
the task (here Outlook...), power down W xp like peoples with
DOS or pre-NT systems...
And a bad shutdown will corrupt the W registry...
Here for example:
http://support.microsoft.com/?scid=kb%3Ben-us%3B822705&x=10&y=12
You can try to *repair* W xp files with the CD that way :
Boot from the W xp CD and do like if you make a new installation...
Don't use the option "R" (repair) at this moment...!!!
Later the W xp installator will find the XP already installed :
There you choose to repair it.
C) Explain to the user how to kill a task with the Task Manager
and the importance of correct shutdown procedure...
Tell me if those procedures fixed the problem.
:)
--
Claude LaFrenière [MVP] :-)
«My Principal Design Was To Inform, Not To Amuse Thee.»
Lemuel Gulliver, The Travels (IV:12)
http://climenole.serendipia.net
.
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- NTLDR is Missing....
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