RE: Troubleshooting XP freezes
From: Emilou (Emilou_at_discussions.microsoft.com)
Date: 01/13/05
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Date: Thu, 13 Jan 2005 09:37:04 -0800
Elra3
Can you state any specifics? How long has this been a problem? Can you make
specific reference to events (good or bad); SP2 or other MS updates, drivers,
other S/W installs?
How often does McAfee scan the entire system? (any McAfee reports showing
creepy crawlies?)
Do you have any recent (prior to problems) System Restore points?
mlh
"elra3" wrote:
> I have an ongoing random problem and am at my wits end. I have searched the
> WEB, updated drivers, checked event logs, etc. etc. and the problem remains.
> I get random freezes of my entire computer. There does not seem to be any
> relationship to anything that I am doing. Last night, when I turned the
> computer on, the screen froze before it even completed putting all the icons
> on the desktop. I went through three tries before I was able to go for more
> than one or two minutes before a freeze occurred. When the freeze happens,
> the screen pixelates, the mouse freezes, and I can only reboot using the soft
> reboot button. If I try to use the hard reboot (on/off) button, nothing
> happens. I have a NVIDIA GEForce 4200 graphics card and a KDS RAD-5 monitor.
> I uninstalled both drivers and updated the NVIDIA driver (from their web
> site) and it recognizes the RAD-5 monitor. Yesterday the computer started to
> do something new: it rebooted by itself. I have McAfee on with privacy,
> firewall, and anti-virus. I also have checked using Spybot and AdSubtract.
> Any suggestions for further troubleshooting will be welcome. I am running
> the machine without a cover (long story), but checking the heat levels I do
> not see anything out of line and it sometimes does this when the machine is
> very cold. I am running as a standalone machine and would like very much to
> (a) make sure my machine's registry, services, etc, are optimally set up for
> standalone use, and (b) clean the registry with some sort of software to get
> rid of old stuff and make sure the new stuff is properly set up. All
> suggestions welcome!
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