Re: SP2 and slow computer. SP2 security problem?
From: jfkervan (jfkervan_at_discussions.microsoft.com)
Date: 10/27/04
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Date: Wed, 27 Oct 2004 15:51:04 -0700
I have something very similar and this is what I found.
we have 2 users on our dell computer (4400) with win xp, upgraded to sp2.
we have 2 user profiles beyond the guest profile.
since 10/22, we must have dowloaded a virus (despite using an updated norton
antivirus and doing a full scan every 2 days).
what happens is that on one of the accounts, a background process runs.
e.g., nut.exe, iisjava.exe,...we've had multiple names. all files are 799k
large, emerge in random subdirectories under c:\windows\.... They also leave
a signature in the c:\windows\prefetch folder.
iyou can identofy the file(s) by launching the windows task manager
(ctrl-alt-del and select processes) and rank the processes by cpu time. it
should be #2 or 3 on the list and consume high amounts of memory. if you're
not sure if the file is legit or not, do a search on the support and search
portal that comes with your computer or check some websites that have
descriptions for each exe-file.
f you cancel the process with the windows task manager, the file will
reappear nearly immediately. The only way to stop these (temporarily) is to
go to the other user profile, search for recent exe files of size 799k and to
remove these. I also clear my entire prefetch folder.
despite all this and playing around with msconfig (amnd only starting with
what I think is a minimum set of legitimate files the problem persists and
.exe files keep on returining slowing my pc desperately down.
Any advise??
"Ma No" wrote:
> "MSS" <no@msn.com> wrote in message
> news:uG74SN8uEHA.3276@TK2MSFTNGP15.phx.gbl...
> > Hi everyone
> >
> > Has anyone found a solution or have any new information on the SP2 slowing
> > down computers and sucking up all the resources? Or are the MVPs still
> > insisting there is no problem with SP2?
> >
> > Thanks
>
> I can't tell you what's slowing you down, but I can tell you what worked for
> me after trying lots of other stuff that didn't work. First go Start | Run |
> <type in> msconfig and OK. Make a note of everything you have checked under
> the last two tabs, Services and Start-up
>
> Then go to the first tab (General) and check diagnostic. Reboot. You will
> just be loading essential stuff, but if your computer is then back to
> normal, you'll know it was something you were loading, and you can put back
> the stuff under Services and Start-up one at a time until you find what was
> slowing you down. Not sure this will help you, but it solved my problems.
>
> Ma No <==== definitely not an MVP
>
>
>
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