Re: Virus problem

From: Mae (anonymous_at_discussions.microsoft.com)
Date: 10/02/04


Date: Fri, 1 Oct 2004 23:31:51 -0700

Hi, Mac,
You asked, "If I reinstall the operating system, can I
retain my emails and word data."
No, if you do a clean installation, and a repair
installation might not remove what appears to be remnants
of the viral infection.
My suggestion: Before you resort to a destructive (to
programs and data) clean installation, try using the free
online scans offered by other security companies.
Type "free online virus scans" into a Google query box
(www.google.com), and see all the results. There are
many from which to choose. Use several.
Good luck!

>-----Original Message-----
>Hey Larry,
>I have symantec corporate edition but I don't know why
it
>doesn't work. I have cd too but when I am trying to run
>it doesn't allow me to do it. Do you know how I can scan
>through dos.
>
>>-----Original Message-----
>>If you have internet access, and you don't have virus
>>protection your looking for trouble. If I were you I
>>spend the 49 dollars and download symantec virus
>software
>>and run a scan.
>>
>>>-----Original Message-----
>>>Hi,
>>>My xp machine doesn't work properly, only internet is
>>>working fine. I checked the event viewer and find the
>>>PWSteal.Tarno.J virus in my system. I tried to remove
>it
>>>through the instruction of Symantec anti virus. But
the
>>>problem here I couldn't open the control panel, system
>>>setting, word, excell, outlook express and also tried
>in
>>>the safe mode but the situation is same. When I open
>the
>>>word I got this message "windows can not
find '(null)'.
>>>Make sure you typed.....". If I reinstall the
operating
>>>system, can I retain my emails and word data. Please
>>help
>>>me.
>>>
>>>Thanks,
>>>Mac
>>>.
>>>
>>.
>>
>.
>



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