Re: SP2 Not a Problem; it's a Learning Curve
From: Sandman (peterf41_at_bellsouth.net)
Date: 08/31/04
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Date: Tue, 31 Aug 2004 18:49:22 -0400
u seem to scoff at the learning curve.
Can you name anything at all with a degree of complexity that has no
learning curve?
Once you determine that, perhaps you can help Microsoft to eliminate
the necessary learning curve with an update such as SP-2.
The average PC user doesn't wanna fool with all this techi stuff;
they want the PC to work, period..not one of these people (i bet) thought
that a 'fix' from Microsoft would involve them getting involved in disabling
features and re-install of drivers , software versions, etc!
Once again, you are apologizing for Microsoft........ a patch of this
magnitude is NOT to be tackled lightly and the average PC user hasn't a clue
what to do, but like a good trusting customer, downloaded this to find he
has to actually 'learn' something about infra structure, .dll and cab ,
drivers , why his HD has disappeared from My Computer, why he suddenly can't
access his USB PenDrive or his USB ports, what a black screen monitor means
etc etc...
You seem to be ignoring what would seem to be a fact and not responding to
it here; Most people don't wanna know anything about troubleshooting this
beta, they simply want it to work....They have, in the past, downloaded
'Hotfixes' from WU site and most have been fine; fixing stuff in the
background..
BIG SURPRISE folks.. You are gonna have to do some homework and maybe buy a
whole new machine, according to one suggestion I read here...
My guess is you do know a great deal about computers, and very little about
people. The 'average' PCconsumer..
"Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
news:O9iETqvjEHA.704@TK2MSFTNGP10.phx.gbl...
> There is a very easy way to avoid all the possible installation issues
> with SP-2.
> There would be no hardware or software compatibility issues.
>
> Order a NEW computer from a reliable OEM already shipping Windows XP
> with SP-2 already installed.
> They would have verified all compatibility issues and resolved them in
> advance.
> The computers would all be free of viruses, spyware and other malware
> causing much of the SP-2 installation issues.
> This is something relatively easy for the OEM but impossible for
> Microsoft.
> Microsoft has no control what software is already installed, useful or
> malware.
> There is an almost limitless variety of hardware, again, Microsoft has
> no control here.
> Since no two computers are identical, it would be impossible for
> Microsoft (or any other group) to test anything including a Service
> Pack on all configurations.
>
> You seem to scoff at the learning curve.
> Can you name anything at all with a degree of complexity that has no
> learning curve?
> Once you determine that, perhaps you can help Microsoft to eliminate
> the necessary learning curve with an update such as SP-2.
>
> Service Pack 2 installs with no problems on most computers.
> For the others, it may be time for the users to learn more about the
> computer or take the computer to a reputable technician.
> But no one suggested the installation would be flawless on all
> computers.
>
> Finally, luck has nothing to do with it.
> Taking proper care of the computer is the best.
> Those who rely on luck are more prone to SP-2 issues since they are
> not relying on intelligent computing.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar/
>
>
> "Sandman" <peterf41@bellsouth.net> wrote in message
> news:eJ2awVujEHA.3608@TK2MSFTNGP09.phx.gbl...
> > We have been cautioned here that myself and others are over
> > exaggerating
> > the 'problems' with SP2;
> > One MVP told me it has 'a learning curve' and further, we must learn
> > more
> > about how to use our computers. That SP2 is a stable and solid
> > product..(i
> > didn't say that)
> >
> > So, in reading here, i see others are being told to do some or all
> > of the
> > following.. (in no particular order)
> > Go to the website of your hardware provider (assuming you even know
> > who
> > the OEM company that provides the various components are) find the
> > part # of
> > the hardware and see if there is a patch, firmware or whatever..
> > Disable This before doing That.. Uninstall This... Then
> > Re-install That.
> > ....Re-configure This. reload your USB support. Delete your USB
> > entrees in
> > control Panel first.... Buy a newer graphics card. Defrag Delete
> > Update...............................isn't this fun?...
> >
> > Then you might have to find the homepage of the software provider
> > who
> > sells the particular program you have that doesn't function now and
> > see what
> > they say.. More fun. But wait; Microsoft has provided a long list
> > of
> > 'incompatibilities'.......
> > This reminds me, however vaguely, of the Roxio debacle when XP
> > was first
> > released some years ago.. The 'native burning software' was a
> > horribly
> > hobbled version of some Roxio stuff that didn't function very well
> > and Roxio
> > spent alot of time and money trying to patch it i would bet. In all
> > fairness
> > i must add that it finally got 'fixed' but not before a lot of angry
> > people
> > like me invaded this Newsgroup and Roxios' looking for some relief.
> > Downloading compatibility patches, more than several too....Some of
> > the
> > problems were as serious as affecting Control Panel.....It was
> > clearly
> > messy....Microsoft said very little compared to Roxio....
> >
> > But, stop whining and 'put a diaper on it' You wimps,!!!!!!
> > remember,
> > I was admonished, (to repeat what I was told) this is an
> > opportunity to
> > 'learn more about your PC" and take the time to adjust to the
> > learning curve
> > that MVP mentioned. Most people will probably never have reason to
> > take the
> > side panel off their PC and wouldn't know a PCI slot from an IDE
> > connector;
> > they just want the machine to do it all and that includes software;
> > in this
> > situation, SP2.
> >
> > Yes, I too come here for help, and like one MVP said, 'you don't
> > see
> > healthy people going to hospitals; i.e. people who are not sick,
> > (yup, it is
> > a very good help newsgroup overall) but i do get a sick feeling when
> > someone
> > seems to be an apologist for Microsoft by telling me what I am
> > saying is
> > incorrect and wrong and further, the problems brought here about SP2
> > are NOT
> > problems with the patch, but a 'learning curve'..
> > It is a patch, pure and simple.. And all that that term entails.
> >
> > Luckily, my Windows XP Pro install is very stable and i believe
> > XP is
> > the very best OS Redmond has done.. Without a doubt....! Microsoft
> > can't be
> > blamed, honestly, for all the hackers, trojans etc etc who have
> > messed with
> > it and will continue to do so, across the Web, yet I will take my
> > chances,
> > for the foreseeable future anyway, and wait awhile before installing
> > this
> > Service Pack...
> > The rest of you; Good Luck.
>
>
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