Re: Takes 2min to open Explorer windows...

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Gerry Cornell (gcjc_at_btinternet.com)
Date: 08/15/04 

Date: Sun, 15 Aug 2004 18:55:01 +0100

Mark

If WIA is the cause of the problem then stopping the service should cause
the problem to go away. However, that is not the solution because you still
want to use the service. However, if the problem goes away then it confirms
we are looking in the right area, although we must not forget that you may
have more than one problem. Stop the service and reboot. Recheck after
rebooting that the WIA service is still stopped.

Can you provide more details of the Sony and HP software installed. It was
HP software that caused me so much grief on my machine. The software
installed was suited to Windows 98. When I uninstalled the HP scanner
software and downloaded the software for Windows XP the problem was solved.
It was not just a matter of drivers. 

-- 
~~~~~~
Hope this helps.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~
"Mark Penders" <Mark Penders@discussions.microsoft.com> wrote in message
news:CEADD739-4CB7-46B5-8040-409D9B463CA4@microsoft.com...
> Gerry,
>
> you are right about the WIA, that's were it all started (and still is).
>
> - problem is not gone by disabling/stopping the WIA
> - I've only used the scanner that I mentioned earlier
> - Cameras I've used: Sony IP220E and a HP... digital camera
> - I've seen the article you mention (KB819017). However: uninstalling all
> ADSL-sh*t doesn't help
>
> I am not sure what you mean with "the test for eliminating ... not being
the
> same". I deinstalled and disconnected the scanner (+driver). Is there more
to
> that?
>
> Thanx again for your help.
>
> Mark.
>
>
>
> "Gerry Cornell" wrote:
>
> > Mark
> >
> > Are you using any others cameras or the like. Have you ever used any
other
> > printers or scanners other than those mentioned earlier?
> >
> > I thought we had established a delay involving the Windows Image
> > Acquisition? However, have you seen this Article, which mentions modems
in
> > addition to printers / scanners.
> >
> > Long delay before files appear in My Computer in Windows XP
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;819017
> >
> > Note the test for eliminating printers / scanners is not the same as the
one
> > you did. Does the problem go away if you Stop the Windows Acquisition
> > Service?
> >
> > -- 
> >
> > ~~~~~~
> >
> >
> > Hope this helps.
> >
> > Gerry
> > ~~~~~~~~~~~~~~~~~~~~~~~~
> > FCA
> >
> > Stourport, Worcs, England
> > Enquire, plan and execute.
> > ~~~~~~~~~~~~~~~~~~~~~~~~
> > Please tell the newsgroup how any
> > suggested solution worked for you.
> > http://dts-l.org/goodpost.htm
> > ~~~~~~~~~~~~~~~~~~~~~~~~
> >
> >
> >
> > <anonymous@discussions.microsoft.com> wrote in message
> > news:073f01c482a0$40ac04d0$3501280a@phx.gbl...
> > > Some additional info:
> > >
> > > I disabled all USB-ports on the system: no result.
> > >
> > > Then I checked with a port analyzer to see if some
> > > process was waiting/sending something over the internet:
> > > I found that MSN Messenger started as a process. I'm
> > > gonna try to disable/remove the messenger, to see if that
> > > brings something.
> > >
> > > Cheers,
> > >
> > > Mark.
> > >
> > >
> > > >-----Original Message-----
> > > >Gerry,
> > > >
> > > >all printers deinstalled, scanner driver deinstalled: no
> > > >result, the delay is still there.
> > > >
> > > >Maybe some questions to trigger tips and hints:
> > > >* does XP store a list of "devices to search for when
> > > >opening explorer" somewhere?
> > > >* where does XP store typical reponse times. Mine is
> > > >always a multiple of 30 sec.
> > > >
> > > >I'm not sure whether it is related, but trying to
> > > >uninstall some programs (e.g. VirtualDesktopManager)
> > > gives
> > > >a warning about the WindowsInstaller not reacheable and
> > > an
> > > >accompanying error in the EventViewer (regarding
> > > HRESULT).
> > > >
> > > >Thanks in advance for your time.
> > > >
> > > >Cheers,
> > > >
> > > >Mark.
> > > >
> > > >>-----Original Message-----
> > > >>I would check out the drivers and software for the
> > > >scanner and the printer.
> > > >>
> > > >>-- 
> > > >>
> > > >>~~~~~~
> > > >>
> > > >>
> > > >>Hope this helps.
> > > >>
> > > >>Gerry
> > > >>~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>FCA
> > > >>
> > > >>Stourport, Worcs, England
> > > >>Enquire, plan and execute.
> > > >>~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>Please tell the newsgroup how any
> > > >>suggested solution worked for you.
> > > >>http://dts-l.org/goodpost.htm
> > > >>~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>
> > > >>
> > > >>"Mark" <pendersm@vodafone.nl> wrote in message
> > > >>news:057d01c47fe2$842c78e0$7d02280a@phx.gbl...
> > > >>> Gerry,
> > > >>>
> > > >>> thanks for replying.
> > > >>>
> > > >>> Scanner = Umax Astra 1220U
> > > >>> My printer is a OKI OL600ex
> > > >>>
> > > >>> FYI: today I tried the following:
> > > >>> - disable / deinstall MS ActiveSync (for my iPAQ)
> > > >>> - disable Alcohol120 for the virtual DVD drives
> > > >>>
> > > >>> all to no help.
> > > >>>
> > > >>> I found some Java stuff with StartupList (gonna try to
> > > >>> remove that as well, as it looks a bit suspicious).
> > > >Apart
> > > >>> from that, I suspect #USB ports (just a wild guess).
> > > >>>
> > > >>>
> > > >>>
> > > >>>
> > > >>> >-----Original Message-----
> > > >>> >Mark
> > > >>> >
> > > >>> >What manufacturer / model number is your scanner and
> > > >>> your printer?
> > > >>> >
> > > >>> >-- 
> > > >>> >
> > > >>> >~~~~~~
> > > >>> >
> > > >>> >
> > > >>> >Hope this helps.
> > > >>> >
> > > >>> >Gerry
> > > >>> >~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>> >FCA
> > > >>> >
> > > >>> >Stourport, Worcs, England
> > > >>> >Enquire, plan and execute.
> > > >>> >~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>> >Please tell the newsgroup how any
> > > >>> >suggested solution worked for you.
> > > >>> >http://dts-l.org/goodpost.htm
> > > >>> >~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>> >
> > > >>> >
> > > >>> >"Mark Penders" <pendersm@vodafone.nl> wrote in
> > > message
> > > >>> >news:3a1001c47eff$0ddd8c80$a401280a@phx.gbl...
> > > >>> >> Hi,
> > > >>> >>
> > > >>> >> I'm experiencing the exact same problem. Maybe some
> > > >>> >> symptoms will help in finding something.
> > > >>> >>
> > > >>> >> The Error Report looks like:
> > > >>> >> ----------------------------------------
> > > >>> >> Type event: Fault
> > > >>> >> Source of event: DCOM
> > > >>> >> Category of event: None
> > > >>> >> Event-ID: 10010
> > > >>> >> Date: 10-8-2004
> > > >>> >> Time: 18:40:20
> > > >>> >> User: MAMIMO\Mark
> > > >>> >> Computer: MAMIMO
> > > >>> >> Description:
> > > >>> >> The server {A1F4E726-8CF1-11D1-BF92-0060081ED811}
> > > did
> > > >>> not
> > > >>> >> register with DCOM within the required time.
> > > >>> >>
> > > >>> >> For help and support look on
> > > >>> >> http://go.microsoft.com/fwlink/events.asp for more
> > > >>> >> information.
> > > >>> >> ----------------------------------------
> > > >>> >>
> > > >>> >> I checked out the server A1F4... it belongs to the
> > > >>> >> Windows Image Acquisition service. On the
> > > Internet, I
> > > >>> can
> > > >>> >> find some reference to problems with this service
> > > >(most
> > > >>> >> of them suggest to disable the service, however:
> > > to
> > > >no
> > > >>> >> help in my case).
> > > >>> >>
> > > >>> >> DCOM is disabled on my PC, so I'm not sure why and
> > > >how
> > > >>> >> DCOM got involved here.
> > > >>> >>
> > > >>> >> Looking further on the Web, some suggestions are to
> > > >>> >> disable scanners and digital cameras, in fact: USB
> > > >>> >> devices. Done --> problem remains. Some suggest to
> > > >>> >> disable Norton AntiVirus (wasn't installed on my
> > > PC).
> > > >>> >>
> > > >>> >> What I noticed further: normally,
> > > >>> >> entering "www.microsoft.com" instead
> > > >>> >> of "http://www.microsoft.com" in the IE is not a
> > > >>> problem.
> > > >>> >> It seems that this is a problem since I'm
> > > >experiencing
> > > >>> >> the delay issue. The time it takes for IE to
> > > realise
> > > >>> that
> > > >>> >> it must use "http" is roughly the same as the
> > > >explorer
> > > >>> >> delay.
> > > >>> >>
> > > >>> >> One more phenomenon: copying jpg's from a digital
> > > >>> camera
> > > >>> >> into a folder is no problem. However: the
> > > thumbnails
> > > >>> and
> > > >>> >> previews are not visible rightaway.
> > > >>> >>
> > > >>> >> Especially the last phenomenon suggests to me that
> > > >>> >> something with WIA is not ok. The question is ...
> > > >what?
> > > >>> >>
> > > >>> >> Any suggestions are appreciated (e.g. good tracing
> > > >>> tools
> > > >>> >> (other than HijackThis), if other (trace)
> > > information
> > > >is
> > > >>> >> needed, I'm happy to provide that.
> > > >>> >>
> > > >>> >> Cheers,
> > > >>> >>
> > > >>> >> Mark.
> > > >>> >>
> > > >>> >> >-----Original Message-----
> > > >>> >> >Darlene
> > > >>> >> >
> > > >>> >> >Any changes to printers / scanners? Update
> > > drivers?
> > > >>> >> >
> > > >>> >> >Look at Error Reports in Event Viewer? Make an
> > > exact
> > > >>> >> note of the precise
> > > >>> >> >text of any error message. Minor
> > > >>> >> >discrepancies can make it harder to search for
> > > >>> >> information about the error
> > > >>> >> >message.
> > > >>> >> >
> > > >>> >> >You can access Event Viewer by selecting Start,
> > > >>> >> Administrative Tools, Event
> > > >>> >> >Viewer. When researching the meaning of the error,
> > > >>> >> information regarding
> > > >>> >> >Event ID, Source and Description are important.
> > > >>> >> >
> > > >>> >> >HOW TO: View and Manage Event Logs in Event
> > > Viewer
> > > >in
> > > >>> >> Windows XP
> > > >>> >> >http://support.microsoft.com/default.aspx?
> > > >scid=kb;en-
> > > >>> >> us;308427&Product=winxp
> > > >>> >> >
> > > >>> >> >Part of the Description of the error will include
> > > a
> > > >>> >> link, which you should
> > > >>> >> >double click for further information and you can
> > > >copy
> > > >>> >> using copy and paste.
> > > >>> >> >http://go.microsoft.com/fw.link/events.asp
> > > >>> >> >(Please note the hyperlink above is for
> > > illustration
> > > >>> >> purposes only)
> > > >>> >> >
> > > >>> >> >A tip for posting copies of Error Reports! Run
> > > Event
> > > >>> >> Viewer and double click
> > > >>> >> >on the error you want to copy. In the window,
> > > which
> > > >>> >> appears is a button
> > > >>> >> >resembling two pages. Double click the button and
> > > >>> close
> > > >>> >> Event Viewer. Now
> > > >>> >> >start your message (email) and do a paste into the
> > > >>> body
> > > >>> >> of the message. This
> > > >>> >> >will paste the info from the
> > > >>> >> >Event Viewer Error Report complete with links
> > > into
> > > >the
> > > >>> >> message. Make sure
> > > >>> >> >this is the first paste after exiting from Event
> > > >>> Viewer.
> > > >>> >> >
> > > >>> >> >
> > > >>> >> >~~~~~~
> > > >>> >> >
> > > >>> >> >
> > > >>> >> >Hope this helps.
> > > >>> >> >
> > > >>> >> >Gerry
> > > >>> >> >~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>> >> >FCA
> > > >>> >> >
> > > >>> >> >Stourport, Worcs, England
> > > >>> >> >Enquire, plan and execute.
> > > >>> >> >~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>> >> >Please tell the newsgroup how any
> > > >>> >> >suggested solution worked for you.
> > > >>> >> >http://dts-l.org/goodpost.htm
> > > >>> >> >~~~~~~~~~~~~~~~~~~~~~~~~
> > > >>> >> >
> > > >>> >> >"Darlene :-)" <msdarlenevile@netscape.net> wrote
> > > in
> > > >>> >> message
> > > >>> >> >news:243b01c47dd9$d120a7d0$a301280a@phx.gbl...
> > > >>> >> >>
> > > >>> >> >> Thanks so much for the replies, I appreciate the
> > > >>> >> advice. :-)
> > > >>> >> >>
> > > >>> >> >> I don't think I'm dealing with an
> > > adware/spyware
> > > >or
> > > >>> >> virus
> > > >>> >> >> problem since I've already ran and reran Adaware
> > > >>> and my
> > > >>> >> >> Norton Antivirus 2003 software, which has been
> > > >>> updated
> > > >>> >> >> recently.  Both programs have found nothing
> > > >>> peculiar at
> > > >>> >> >> all, so apparently that's not the issue.
> > > >>> >> >>
> > > >>> >> >> I'll only restore the system as a last resort,
> > > so
> > > >is
> > > >>> >> there
> > > >>> >> >> anyone who might know why my computer's having
> > > >this
> > > >>> >> problem:
> > > >>> >> >>
> > > >>> >> >> (I posted earlier)
> > > >>> >> >> >When I try to open up any explorer windows,
> > > like
> > > >My
> > > >>> >> >> Computer or my music files folder, it takes
> > > >exactly
> > > >>> 1
> > > >>> >> >> minute and 53 seconds for it to open up
> > > everytime.
> > > >>> They
> > > >>> >> >> don't slowly materialize over two minutes, I
> > > >double-
> > > >>> >> click
> > > >>> >> >> on it and nothing at all happens, no hourglass
> > > or
> > > >>> >> nothing,
> > > >>> >> >> and then it'll pop up like normal almost two
> > > >minutes
> > > >>> >> later.
> > > >>> >> >>  It's the same with the Internet Explorer
> > > (version
> > > >>> >> 6.0); it
> > > >>> >> >> takes 2 minutes to go from one webpage to
> > > another,
> > > >>> >> which
> > > >>> >> >> totally defeats the purpose of having a DSL
> > > >>> >> connection! :-)
> > > >>> >> >>  All non-Microsoft Windows programs open up
> > > >>> normally,
> > > >>> >> >> Netscape works fine for browsing the internet.
> > > >But
> > > >>> >> it's
> > > >>> >> >> definitely making it hard to do anything
> > > >significant
> > > >>> >> on my
> > > >>> >> >> computer.  I'm totally clueless as to what to
> > > do!>
> > > >>> >> >> (BTW, I'm only clueless about this error, not
> > > >>> >> computers in
> > > >>> >> >> general like another poster had assumed. :-)
> > > >>> >> >>
> > > >>> >> >> Thanks again,
> > > >>> >> >>  ~ Darlene ~
> > > >>> >> >> msdarlenevile@netscape.net
> > > >>> >> >>
> > > >>> >> >>
> > > >>> >> >
> > > >>> >> >.
> > > >>> >> >
> > > >>> >
> > > >>> >.
> > > >>> >
> > > >>
> > > >>.
> > > >>
> > > >.
> > > >
> >
> >

Relevant Pages

  • Re: Slooooow Shutdown;Found Problem
    ... > I disabled the WIA service in the service manager and voila, ... > It turns out this week I installed new drivers for my Microtek ScanMaker ... > Long delay before files appear in My Computer in Windows XP ... > Some Programs May Not Work with a Scanner or a Camera When You Upgrade to ...
    (microsoft.public.windowsxp.general)
  • WIA (Windows Imaging something) - why such a stopper?
    ... My friend's XP computer was very hard to use: clicking on My Computer in Windows Explorer caused a sort of freeze, as did using the Send To menu, DIMAGE popped up a "Server Busy" window, and save and load windows, if you used the up button or the drop-down list to change the save/load location from the default, also locked up. ... Bringing up the TWAIN selection list also gave a freeze or _long_ pause, though if you didn't change the selection but just used something (well, we tried the scanner), it worked fine. ... Googling brought the fact that lots of people had similar problems, and a few reported that turning off the "service" WIA made an amazing difference. ...
    (microsoft.public.windowsxp.newusers)
  • Re: WIA (Windows Imaging something) - why such a stopper?
    ... in Windows Explorer caused a sort of freeze, as did using the Send To menu, DIMAGE popped up a "Server Busy" window, and save and load windows, if you used the up button or the drop-down list to change the save/load location from the default, also locked up. ... Bringing up the TWAIN selection list also gave a freeze or _long_ pause, though if you didn't change the selection but just used something (well, we tried the scanner), it worked fine. ... Googling brought the fact that lots of people had similar problems, and a few reported that turning off the "service" WIA made an amazing difference. ...
    (microsoft.public.windowsxp.newusers)
  • Re: wia-hp
    ... Connect the HP scanner and see if Windows XP will then load the WIA for the ... If that does get you a WIA driver go into Windows Device Manager and scan ...
    (comp.periphs.scanners)
  • Re: WIA Defaults
    ... Use the WIA high-level interfaces, which are tied to the WIA common dialogs. ... Supported Scanner Paper Sizes ... there is no easy way for a WIA driver to know which page sizes a scanner supports. ...
    (microsoft.public.windowsxp.customize)